MARIA SARAH LEHMAN
Breinigsville PA *****
************@*****.***
KEY ACHIEVEMENTS
• Established an efficient Recruitment and Placement network and successfully ran Sales
Operations.
• Traveled extensively on business to Asia, the Middle East, Europe and South America
which gave me exposure to different cultures and the ability to work with people of different
backgrounds.
• Built an HR Department from scratch, formulated Business Development strategies and
successfully ran Sales Operations which enormously developed my People, Sales and
Managerial skills.
I am success driven and focused on company performance.
EXPERIENCE
2012-2013 ADP Elk Grove Village, IL
Human Resources with Benefits Specialist
• Support various levels of Human Resources clients to provide prompt and thorough
responses to all types of service inquires
• Provide support including instruction, navigation, troubleshooting, maintenance and
evaluations to determine solutions and alternatives
• Handle client requests relating to products or services ranging from routine inquiries and
basic application navigation to complex problems and difficult troubleshooting issues
• Continually upgrade knowledge and skill base relating to new product rollouts, existing
products and statutory/legislative changes
• Provide feedback and suggestions on products, issues, processes and procedures to
enhance efficiency and continuous improvement
2011-2012 ADP Allentown, PA
Solution Specialist Representative
• Sell Human Resources, Payroll and related solutions to existing clients and prospects within
a defined geographic territory
• Have responsibility for revenue, profit targets, and territory budget
• Work in partnership with field sales, implement sales strategies/call prioritization to generate
inbound lead activity to achieve revenue and targets for specific products
2002-2011 Elite Care Canada Toronto, ON
Human Resources Manager/ Managing Director
• Formulate business development strategies and manage Placement/Sales operations
• Source new business and develop accounts on ongoing basis
• Develop recruitment strategy including promotion and marketing and oversee hiring
activities from recruitment to background and reference checking to interviewing and hiring
including on boarding
• Develop internal applicant tracking systems
• Design and implement customer service programs
• Develop and maintain compliance policies and procedures, produce reports such as
Workers Compensation
• Develop and manage compensation structure, salary administration and communications to
employees
• Design HR manuals and policies, develop training materials, design and manage
performance management and coaching programs
• Coach and educate employees on company policies, maintain a positive work environment,
develop company socializing programs and continuously search for candidates to grow
business
• Maintain all employee files, scheduling, administer benefits programs for employees, act as
primary point of contact for benefits for carriers and employees
• Assist CEO in formulating and implementing short and long term business strategies
• Manage other projects as assigned by CEO such as opening new branches
2001-2002 Snelling Personnel King of Prussia, PA
Office Manager/ Placement Coordinator
• Develop and maintain candidate database/ Recruit
• Run office operations
• Hire office staff and office temp to hire
• Manage entire hiring process from promotion and recruitment to background checks,
reference checks, interviewing, hiring and on boarding
• Develop business strategies together with owner
1995-2001 American Institute for Foreign Studies Stratford, CT
Recruitment Coordinator
• Develop recruitment network
• Manage recruiter team, organize events and counseling days for recruiters and prospective
candidates
• Develop applicant database, recruit, interview, conduct background checking, prepare
candidates files
• Conduct orientation sessions and manage communications with candidates at all times
including until after placement
EDUCATION
• 2006 Bachelor of Arts Human Resources York University, Toronto, ON
Graduated with Honors
Masters in HR Strategies FSEA
• 1997-1998
• 1993-1997 Bachelor in Business Management FSEA
Graduated with Honors
INTERESTS: Traveling
LANGUAGES: Spanish Intermediate, French Intermediate
APPLICATIONS:
• MS Office (Word, Excel)
• Photopaint
• Internet Explorer
• Salesforce
• HRB (ADP’s Human Resources with Benefits Administration)
• eAccess
• Lumin
• POET
• Outlook Express
SKILLS:
• Organizational Leadership
• Business Development
• Managerial Strategies
• Customer Relations
• Human Resources Management
• Team Coordination
• International Relations
• Compensation Development
• Office and Organizational Management