Customer Service Human Resources
Resume:
Rochelle Lynn Jenigen-Smith
Homeworth, Ohio 44634
*******@*******.***
OBJECTIVE
To obtain a position within an organization that will further my
knowledge of the organization and to gain experience for further
education and higher employment.
QUALIFICATIONS
Excellent customer service skills, written and oral communication
skills, computer proficiency, working in groups, critical thinking and
problem solving skills.
Computer experience: Medipac, Tempus One, Compliance Checker, Product
First Net, Microsoft Word, Excel, Power Point, Microsoft Outlook,
Lawson and many other basic computer programs
EDUCATION
Bachelor of Arts, May 2006
Kent State University, Kent, Ohio
Major: Psychology
Significant Coursework: Computer Applications, Industrial and
Organizational Psychology, Business Writing, Sociology, Cognitive
Psychology, Basic Learning Processes, Social Psychology, Communication
within a Health class, Journalism
EMPLOYMENT
Aultman Hospital, Finance Department
Senior AP Clerk (September 2010- Current)
Aultman Hospital, Human Resources
Human Resources Assistant (September 2007- July 2010)
-Responsibilities include: Customer service, supply ordering, employee
information updates, supervised interns, update digital display,
filing, competency updates, sort mail, help with insurance,
retirement, recruitment, LOA, and employee issues
Aultman West, Immediate Care Center
Registration/Administration (July 2006- September 2007)
-Responsibilities include: Registration of Immediate care, lab
services and x-rays. Also communicating with doctors' offices,
answering phone, scheduling exams, billing insurances, update charts,
take co-payments and bill payments
Aultman North, Immediate Care Center
Registration/Administration (October 2004- July 2006)
-Responsibilities include: Same as above
Hi-Point Kennel,
(August 2011-March 2011)
-Clean kennels, feed/water dogs and horses, schedule appointments,
grooming, billing, give shots, help with wounds, and help with
training as needed
. Volunteer at Stark County Humane Society the summer of 2009
REFERENCES
Ronald DeChellis
Physician Liaison
Administration/Physician Relations
2600 6th St SW Canton, OH 44710
**********@*******.***
Chris Goegan
Owner of Hi-Point Kennels
Owner/Trainer
636 Bayton Alliance, OH 44601
*********@*******.***
Kevin Miller
7th Grade Science Teacher
Jackson Memorial Middle School
7355 Mudbrook Rd NW Massillon, OH 44646
*******@*****.***
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