Management Manager

hanora maZzella

* ****** **** ( HARDYSTON, NJ *7416 ( 973-***-**** (

*************@*****.***[pic]

Facilities Management / Real Estate

Highly motivated and experienced facilities professional with strong

leadership skills and over 20 years of experience in shopping mall property

management, facilities and program coordination real estate sales and.

Recognized for skills in team coordination, service contract negotiation,

vendor management and commercial property sales. Strong skills in marketing

and promotion and financial management, including accounts receivable,

budgets and variances. Exceptional leader, problem solver and decision

maker. Vast knowledge of shopping center/building management, budgets,

leases and contracts, code compliance and tenant relations.

Employment experience

ARMSTRONG REALTY MANAGEMENT, New York, NY ? May 2011 to Mar 2012

Property Manager

. Facilitated sale/purchase of mall in accordance with business plan

. Responsible for finalizing all leases, rent abatements

. Scheduled, coordinated and advertised mall marketing events

. Negotiated service contracts

. Coordinated tenant relations

ACADIA REALTY TRUST, White Plains, NY ? 1998 to 2011

Property Manager

. Managed building and grounds crew of nine to keep mall property

properly maintained

. Prepared tenant leases and rental agreements

. Coordinated with local municipality as necessary

. Assisted with collection of rent payments

. Negotiated and maintained service contracts; managed service and

maintenance budget

. Managed tenant relations issues

. Assisted mall Marketing Team with events

. Maintained account receivables, budgets and variances reports, limit

liabilities

. Instituted journals of monthly and quarterly inspections for fire

safety and insurance purposes

education, certifications & TRAINING

PROPERTY MANAGEMENT CERTIFICATE II

International Council of Shopping Centers

Michigan State University - 1999

PROPERTY MANAGEMENT CERTIFICATE I

International Council of Shopping Centers

University of Georgia - 1998

OTHER COURSES AND TRAINING: Cost Control; Budgeting; Forecasting-

Projections; Facility Enhancement; Labor Management; Tenant Relations;

Lease Review; Sexual Harassment Training; Leasing; Liability Loss

Prevention

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