Management Quality Assurance

HASSANE H. JAMAL

*** ****** ***** ( DEARBORN HEIGHTS ( MICHIGAN 48127 ( 313-***-**** (

*************@*****.***

EDUCATION

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Central Michigan University

Mt. Pleasant, Michigan

> Master of Science

1989-1991

> Davenport University

Dearborn, Michigan

Bachelor of Management

1988-1989

Wayne County Community College

Detroit, Michigan

> Associate of Applied Science

1986-1988

SUMMARY OF QUALIFICATIONS:

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> Fundamental working knowledge of PLC logic and controls

> Ability to work any shift as well as rotating shifts and weekends

> Ability to work independently with limited supervision

> Capable of assigning work to unionized hourly workforce and holding

employees accountable for following processes pertaining to daily work

assignments in terms safety, quality, and throughput

> Strong organizational and administrative skills

> Strong interpersonal skills and leadership behaviors

> Ability to perform successfully multi-task assignments

> Strong problem-solving and conflict management skills

> Practical leadership combined with outstanding interpersonal,

teambuilding, and communication skills.

> Body shop /stamping / subassembly experience.

> Knowledge of Lean Manufacturing principles

> Knowledge of constraint management principles

> Microsoft Office knowledge (Word/Excel/Outlook)

> Managing a unionized work force

CORE COMPETENCY:

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> Program & Project Management

> Manufacturing Automation

> Lean Manufacturing Practices

> Budget Planning & Cost Control

> Strategic Business Planning

> Cost Reduction/Avoidance

> Operations/Facilities Management

> Change Management

> Safety Standards Compliance

> Turnaround Management Strategy

> Workflow Planning

> ISO 9000/1 certification and audit

> Customer Services

> Master Scheduling

> Materials Control

> Financial Management

> On-Time Delivery System

> OSHA Compliance

> Warehouse supervision

> Shipping and Receiving

> Loading/Unloading

> Dock Operations

> Generally Accepted Accounting Principles

> Safety Standards Compliance

EXPERIENCE

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Anteksa Corporation LLC

Tripoli, Libya

> Material Coordinator

1975-1977

Consolidated Construction Company

Athens, Greek

> Logistics and Facilities Administrator

1977-1986

Financial Services

Dearborn, Michigan

> Residential and Commercial

1991-1996

Davenport University

Dearborn, Michigan

Faculty

1991-2004

> Instructed the following courses:

o Quantitative Analysis

o Quality Control

o Modern Management

o Business Ethics

o Organizational Behavior

o Purchasing and Materials Management

o Production and Operation Management

o Human Resources Administration

o Personnel Management

o Business Statistics

o Diversity

o Labor Relations

> Served on the Dearborn campus students recruiting and retention

committee.

> Assisted students in preparing work experience portfolios for college

credits.

> Participated in the management courses curriculum development.

> Member of the Students Advisory Committee

Daimler Chrysler Corporation

Detroit, Michigan

Plant Operations Supervisor

(Maintenance, Materials Control, Logistic, Production, Facility)

1996-2004

> Supervise and lead production teams in the achievement of SQDCME

objectives for assembly

> Mentor teams in the FPS key tools and processes

> Review daily manpower plans and support Area A departments as needed

> Support and achieve daily production schedule

> Review breakdowns and initiate corrective actions and contingency

plans

> Ensure Q/A area remains at zero reject status

> Ensure all scrap is disposition daily

> Ensure all tagging meets required standard

> Ensure weekly audits are completed for department

> Provide vacation coverage for MPS

> Represent department at maintenance planning meeting

> Plan holiday, weekend shutdown work

> Provide and review weekly production reports

> Develop action plans to improve quality

> Develop action plans to improve total cost performance

> Assist with problem resolution matrix with Engineering

> Follow up and lead six sigma projects

> Track key inventories and order key tools for department

> Liaison to other key organizations (MPL, Maintenance and Quality)

> Liaison to UAW and production issues

> Enter FTT, Scrap, and Machine downtime data into plant IT systems

> Act as the single Point of Contact to support inventory control,

record integrity and support inventory reduction initiatives

> Administer transaction corrections

> Administer inventory adjustments

> Monitor inventory accuracy and adherence to Financial MCRP scorecard

objectives

> Act as liaison between MP&L Staff and Plant personnel

> Communicate concerns

> Recommend, develop and assist with implementing solutions

> Lead skilled trades/maintenance personnel to evaluate controls

requirements for maintaining and improving production yields, output,

and up time.

> Implement new or revised Business Practices

> Coordinate plant monthly Inventory Meetings

> Support MP&L Staff inventory initiatives as required

> Plan, direct and supervise a group of skilled hourly engaged in

construction, maintenance, repair, installation of equipment and

machinery

> Coordination of Safety Operating System activities including overhead

safety, lifting and rigging and Energy Control and Lockout procedures

> Supervise preventive maintenance schedules, inspections and repairs to

minimize down time.

> Coordinate and schedule manpower and materials to meet maintenance

requirements to minimize down time.

> Responsible for monitoring day-to-day production processes, tooling,

and operations related to automation equipment.

> Develop and implement continuous productivity and FTT improvements.

> Project development and implementation.

> Optimize throughput in accordance with budgets and cost objectives.

> Analyze equipment performance and work to improve efficiencies.

> Coordinate equipment refurbishment.

> Determine and correct root cause of controls related downtime issues.

> Optimize floor layouts.

> System issue resolution.

> Assist and teach maintenance troubleshooting techniques to improve

mean time between failure and mean time to repair.

> Ensure start-up readiness for production.

> Coordination of maintenance activities with other plant operations.

Identify and insure that safety hazards and unsafe practices are

corrected and addressed.

> Performs other related duties as required.

> Fundamental working knowledge of PLC logic and controls.

> Ability to work any shift as well as rotating shifts and weekends.

> Ability to work independently with limited supervision.

> Capable of assigning work to unionized hourly workforce and holding

employees accountable for following processes pertaining to daily work

assignments in terms safety, quality, and throughput.

> Strong organizational and administrative skills.

> Strong interpersonal skills and leadership behaviors.

> Ability to multi-task.

> Strong problem-solving and conflict management skills.

> Body shop /stamping / subassembly experience.

> Knowledge of Lean Manufacturing principles.

> Knowledge of constraint management principles.

> Microsoft Office knowledge (Word/Excel/Outlook)

> Managing a unionized work force

> Responsible for managing and coordinating multiple projects to support

new model launches at Chrysler plants ; Area of responsibilities

includes steel manufacturing, plant expansions, procurement, buy off,

installation, commissioning of manufacturing equipment, conveyors,

production, maintenance, materials control, transportation, control of

hazardous waste, OSHA compliance,

> Supervised employees that include: administrative assistants,

equipment operators, quality control inspectors, drivers,

electricians, pipe fitters, carpenters, industrial welders, machine

repairmen, production workers, inventory specialists, painters, tools

makers, heating and cooling technicians, boilers operators, metal

fabricators, and sanitary engineers.

> Oversee the development of plant layouts, and process flow leading to

the preparation of bid specifications of equipment installation.

(Includes building expansions and facility upgrades)

> Coordinated the activities of the facility contractors to ensure that

work is completed on schedule and meet all required specifications

based on the contract approved plans and schematics

> Evaluate OEM's, General Contractor, and Sub-contractors bid packages

and quotations leading to contract award. Monitor their performance to

ensure compliance to safety, corporate specs, budget and timing

schedule

> Coordinate operator and skilled trades training and provide post

launch support

> Prioritize daily activities to maximize staff productivity and meet

organizational objectives

> Implemented departmental standards and attendance policy to improve

morale

> Supervised plant projects that included feasibility studies, process

analysis, design modifications, budgeting, scheduling and

implementation

> Identified problems, evaluated solution options and initiated the

appropriate actions in line with organizational goals and objectives

> Review and audit contractor schedule, contractor cost control

procedures and practices to assure plans are complete and up to date

> Review/Approve financial data related to accruals, invoice payments,

purchase orders and material deliveries. Work with Financial Control

and Accounting to ensure compliance with corporate standards

> Coordinated training of skilled trades and line operators on new

equipment and supported daily production, materials control,

logistics, general maintenance and quality assurance issues

> Increased productivity and maximized capacity by optimizing the

process capability while maintaining required specification

tolerances.

> Championed the philosophy of continuous improvement process.

> Reduced scrape, decreased absenteeism, and boosted moral.

> Chaired the Joint Committee on Work Stations Ergonomic Improvement

with the union, the joint effort improved production output and

reduced related injuries.

> Planned preventive maintenance schedules of various machinery and

instruments to increase machine up time/equipment reliability.

> Ensured that hazardous materials are maintained in accordance with

relevant regulations.

> Supervised daily plant maintenance operations and established a

preventive maintenance and support services to ensure all equipment is

kept up to date.

> Evaluated operational procedures to ensure compliance with Chrysler

Quality Standards.

> Managed the material control operations for Glass and Stamping plants

which included: picking, packing, packaging, on time deliveries,

production master scheduling, quality control, on time

shipping/receiving, raw material contract, and loss

prevention/security operation.

> Supervised several warehouse operations which included: optimum

inventory level, maximum floor capacity, minimum product damages, zero

tolerance for OSHA violations, holding yard activities, trucking/train

loading/unloading operation, and hazardous waste process.

> Resolved employee's grievances and enforced the bargaining union

contract.

> Completed daily production and materials control reports.

City of Dearborn Heights

Dearborn Heights, Michigan

Director of Planning and Development

2004-2011

> Managed, hired, and trained Programs Coordinator, Programs

Specialists, Construction Coordinator, Field Inspector, Ordinance

Officer, and Program Assistant.

> Supervised all department activities which included: customer

services, program coordination, project management, data collections,

field inspections, site technical support, environmental clearances,

quality assurance, and construction contracts

> Coordinated large scale projects and supervised all related surveys

including field interviews, telephones/mailing questioners and group

dialogues to collect related and accurate data to be quantified and

grouped in the final report.

> Completed the City Annual Action Plan and conducted all public

hearings and publishing required to release federal funding.

> Provided technical assistance to other departments and organizations

> Conducted desk and on-site monitoring for process and quality

assurance compliance

> Facilities Up-Date to comply with American with Disabilities Act

Accessibility Guidelines

> Monitored the budget for timely completion of projects, and evaluated

the outcomes against planned objectives.

> Served on the Planning Committee to develop and finalize the Master

Plan for the expansion of Detroit Metro Airport.

> Performed internal auditing to assure transparency and accuracy.

City of Taylor

Taylor, Michigan

Facilitator

2011-2013

> Coordinated and administered project activities

> Monitored activity to ensure compliance with federal, state, and

county regulations

> Prepared Requests for Proposals (RFP)

> Reviewed and communicated award expiration dates, altered timeframes,

milestones, and major changes in budgets to appropriate staff

> Attended grantor sponsored meetings and trainings as needed.

> Served as an institutional resource on grant compliance

> Participated in the review of new funding opportunities, and provide

critical feedback on institutional eligibility and risk

> Maintained a close working relationship with program staff in the

Administration and at

> grantor institutions

> Conducted internal compliance audits on funded projects

> Worked with Grant Management and Finance staff to streamline and

maintain a single, accurate institutional database of Taylor's grants,

and cooperative agreements

SPECIAL SKILLS

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> Capable of reading, writing, and speaking both the English and

Lebanese languages.

> Certification in Lean Manufacturing and sex sigma

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