Maintenance Quality Assurance

Rudy Blanco

***** ******** ***** 317-***-**** Fishers, IN 46038 - *********@*******.***

Progressive aerospace experience with senior management position at both an

Airline Part 121 and at a MRO Part 145. Experience in operations,

regulatory compliance, quality assurance, ISO standards, project

management, and maintenance programs. Aircraft heavy maintenance checks,

interior modifications, engineering, supply chain logistics and lean

management, maintenance planning, financial forecasting and aftermarket

sales with major engine OEM with various International legacy airlines

customers. I hold a Business Degree in Finance and a FAA Airframe &

Powerplant Certificate.

Able to identify areas of strength and weakness and implement new policies,

strengthen standards and incorporate changes in operations. Ability to

focus on people and motivate staff to maximize productivity and control

cost through the most effective uses of available resources. Skillful in

working with internal and external customers at all management levels,

including working with the FAA, local and regional. Internationally

traveled, culturally sensitive and bilingual-Spanish.

Career Highlights

Department of Defense

*Dept of Defense DOD USAF Air Force Two, Vice Presidential B757 C-Check

created engine instruction cards-United

*Quality review of warranty claims root cause solutions for various USAF

Boeing 707 aircraft nose landing gears-AAR

*Completed DOD Commercial Airlift Division Statement required for DOD

business approval for air carrier service-Falcon

Commercial Airline/Heavy Maintenance/Engineering

*Production Engineer Heavy

MaintOverhaul/Airframe/Powerplant/Nacelle/APU/ATA Chapter 49, 70-79 PW2000,

PW4000, CFM56, V2500, AE3007A and AE2100 turboprop. ATA Ch 5-56

Airframe/Systems/Hydraulics/Landing

Gears/Avionics/Structures/Composites/Interiormodification.BoeingAircraft737,747,757,767,777.AirbusA300,A320,

McDonald Douglas MD83, DC10-30, Embraer ERJ 170 maintenance checks and

heavy checks and support-United

*Technical instructions and direction to a major Airline union maintenance

group in a 12 hangar facility in Indy,IN

*Engineering Variance Authority (EVA) for repairs not provided by the OEM

for Boeing and Airbus - United

Aftermarket Sales/Contracts/Customer Service

*Improved the Aftermarket Engine Reliability Program at Air France

resulted MTBR from 2000hrs to 7500hrs- RR

*Liaison with Boeing for Buyer Furnished Equipment (BFE) for fleet purchase

of B757/ B767 aircraft - United

*Aftermarket goals achieved for Rolls Royce engine parts/services of LLPs,

LRPs and LRUs for 10 airlines- RR

*High Customer Service Metric Dashboard scores for various commercial

airlines in Europe and N.America- RR

*Coordinate Aircraft Acceptance with the lessor/GE and maintenance vendor

for all delivery issues - Falcon Air

Project/Program Management/Lean

*Major cabin retrofit project converting six acquired Quantas B747-200s to

United's Ops Specs within goal - United

*Managed 12M Advisory Directive (AD) repair project for the B767-200/300

Leading Edge Wedge within goal-United

*DMAIC project to identify engine Primary Failure Items (PFI) to reduce the

cost of carrying excess inventory-RR

Finance/Budgets/SupplyChain/Inventory

*Managed 12M fleet B757/B767 supply chain budget for various safety,

marketing & reliability projects-United

*Financial responsibility for quarterly variance inventory reports

measuring plans against actual expenses-United

*Manage budgets for both Part 145 Repair Station and Part 121 Airline for

various reporting departments-AAR/Falcon

Regulatory Agencies FAA/EASA/CAAC/GACA

*Enhanced the Airline CASP program to a robust level with more audits and

monitoring acceptable to FAA- Falcon

*Secured EASA maintenance certification to work the various Service

Bulletins for European On-Wing Care-RR

*Worked under Dave Cann, former Manager FAA Flight Standards, Aircraft

Maint Division-Washington D.C-AAR

*Regulatory compliance re-certification with EASA - Europe and CAAC - China

for Part 145 Repair Station-AAR

Quality Assurance/Maintenance Programs/Technical Pubs

*Managed the maintenance program including manuals, task cards and aircraft

visits for ATA 49,70-79- United

*Audited QA Maintenance Repair and Overhaul (MRO) Part 145 repair stations

for United Airlines and Falcon Air

*Trained MRO maintenance technicians to the General Maintenance Manual

(GMM) as required for Falcon Air

*International MRO heavy maintenance surveillance towards airline program

and FAA regulatory compliance

Professional Aerospace Experience

USAirways Part 121 - Pittsburgh, PA - October 2010 - Present

International Heavy Maintenance Quality Assurance & Regulatory Compliance

Airline Representative

Responsible for QA maintenance oversight for USAirways aircraft including

tracking and resolving quality

discrepancies, compliance to the maintenance program and act as an liaison

with the MRO vendor and FAA.

QA surveillance for heavy maintenance for Boeing 737-400/CFM56-3 and Airbus

320/V2500 and CFM56-5B.

*Monitor the contract agencies and vendors accomplishing work and ensuring

that all maintenance and inspections

are accomplished in accordance with FAR's, USAirways's and manufacturers'

policies and procedures

*Monitors workmanship and materials used during maintenance to verify

compliance with applicable requirements

and standards, FAA regulations and Maintenance Policies and Procedures

Manual (MPPM).

*Reviews all task cards and paperwork generated during inspections,

modifications, repairs, etc., for method of

corrections, completeness and to verify the airline policies and

procedures are complied with accordingly.

*Assist the Heavy Maintenance Representative to ensure that all items in

the work scope and "C" check package,

as provided by Planning Department are accomplished and accounted for as

generated for the airline visit.

*Supervise Quality Assurance auditor staff and review their findings from

the MRO vendor maintenance facility

*International surveillance and compliance to the US Airways (CAMP) program

prescribed by the FAA regulation

*Continuous verification of compliance to the Approved Limitations,

Operation Specifications and Capability List

*Implement and develop audits to verify compliance to company - USAirways

airworthiness and safety policies

Falcon Air Part 121 - Miami, FL - June 2009 - October 2010

Director Quality Assurance and Chief Inspector - Part 121 Airline Operator

MD-83 Aircraft Fleet

Responsible for management and implementation of the Quality System and

Chief Inspector for the airline.

Coordinate all FAA inspections and investigations. Manage training,

Technical publications and Program Audits

*Approved by Certificate Management Office (CMO) in Miami as the DQA/Chief

Inspector FAR 119.65/119.67

*Chairperson for the Maintenance Reliability Board (MRB) and Continuous

Analysis Surveillance Program (CASP)

*Point of Contact with the FAA PMI and PAI for SAI, EPI, Letter Of

Investigations (LOI) and Voluntary Disclosures

*Doubled the fleet of MD-83 aircraft and placing them on the Ops Specs

working with both GECAS and the FAA

*Responsible for the Maintenance Program MSG-2 and MSG-3 maintenance

airline task cards requirements

*Accomplished the inspection requirement for Aging Aircraft FAR 121.1105,

along with the records Inspections

*Focused the airline towards Safety Management System (SMS) to analyze and

mitigate risk in the airline

*Converted Ops Specs D091 from "Substantial Maintenance" to "Essential

Maintenance" reflecting new rule

*Responsible for various cabin seat LOPA mods complying with marketing,

filing form 337 Major Alterations

*Accomplished airline maintenance in according to the Continuous

Airworthiness Maintenance Program (CAMP)

*Assisted the NTSB in Washington in the investigation of a Cabin Window

Pane "blow-out" aircraft incident

*Responsible for oversite for both vendor heavy maintenance and vendor line

maintenance checks D091

AAR Landing Gear Services MRO Part 145 - Miami, FL - September 2008 to June

2009

Director Quality Assurance - Commercial, Regional & Military Landing Gears

& Components

Responsible for the leadership and management and the implementation of the

MRO Quality System and

the effective operation of the Quality Program as well as managing the

Training Center and Technical Library

*Gained ISO9100B re-certification working through various issues with a new

expiration date of 2012 successfully

*Gained regulatory compliance re-certification with EASA - Europe and CAAC

- China for this Part 145 MRO

*Worked under Dave Cann, former Manager of FAA Flight Standards, Aircraft

Maint Division-Washington DC

*Established metrics reporting for warranty claims assessments to trend

internal and external root causes

*Completed the Capability List for A340 gear as a new product service

verifiable by tech data, tooling and training

*Point person with the FAA PMI in response to Letter Of Investigations

(LOI) and other Repair Station reporting

*Responsible for the distribution, training and revision to the repair

station manuals QCM, RSM, QMS and TM

*Initiated quality program in evaluating CNC programmers and machining

technicians in the use of OEM specs

*Implemented an Internal Evaluation Program (IEP) "Job Aid" to focus on the

systemic issues in the company

Rolls-Royce North America OEM - Indianapolis, IN - July 2005 to September

2008

Manager Commercial Airline Technical Support for Europe and North America

Managed the commercial airline customer engine Aftermarket sales and

technical support relationships with (8)

European and (2) North American regional airlines operating Saab

2000 & Embraer ERJ145 aircraft powered by

Rolls-Royce AE3007A and AE2100, including corporate jets such as

Cessna and Gulfstream. Airlines such as BMI,

British Airways, Air France, Portugalia, Eastern Airways, LagunAir,

LuxAir, Alitalia & Chautauqua and American Airlines.

*Managed the Rolls Royce Total Care Agreement "Power by the Hour"

program and terms of engine serviceability

*Maintained favorable international/domestic metric Dashboard for various

airline customers service scores-green.

*Involved in all IFSD, OGSD and Aborted takeoff investigations

reporting findings to the airline's senior management

*Major contributor in launching the European "On-Wing Care" business in

Europe by securing EASA certifications

*Represented RR at Air France presenting Power Point presentation to

senior management on technical issues

*Workscoped RR Engines repairs at shops throughout the world, Texas,

Scotland, Portugal, Canada and Brazil

*Managed the Rolls Royce On-Wing Care field repair work for military,

commercial and corporate jets worldwide.

United Airlines Part 121 - San Francisco, CA and Indianapolis, IN - May

1989 - July 2005

Sr. Staff Specialist with various management positions in Engineering,

Production, Budgeting,

Project Management, Supply Chain,Tech Publications and Quality at United

Airlines.

Engineering Production and QA - Indianapolis, IN 9/99 to 2005 United

Airlines

*Supervised a staff of 10 tech pubs specialist/technologist supporting

the Maintenance Program for 757/767 fleet

*Conducted the quality audit of the Engine Maintenance Program & Cycle

Time Analysis for B737, B757 & B767

*United Quality Rep at MRO facilities in the US at Greensboro, NC, Lake

City, FL, Mobile, AL & Goodyear, AZ

*Authored engine engineering EOs & COAs projects, including

reliability, marketing and safety for B737, B757,B767

*Regulatory quality audit of aircraft engine maintenance procedures and

practices PW2000,PW4000,CFM56

*Implementation of new software to replace United's legacy job task card

system to a Windows Base system

Program Management Budgets and Supply Chain - Indianapolis, IN 11/96 to

9/99 United Airlines

*Managed the parts logistics and budget for the B757 and B767 fleet

marketing, reliability and safety projects

*Responsible for auditing/analyzing the B757 and B767 aircraft fleet 97',

98' and 99' Operational Expense Report

*Responsible for the 98' and 99' fleet material expense and capital

budget including reconciled expense charges

*Projected Labor Unit Rates for annualized project work load of 50 to 70

Engineering Projects for any given year

*Reported monthly material procurement forecasting actual vs. plan expenses

in the millions for airline projects

*Evaluated the cost/benefit analysis for aircraft reliability and

marketing projects to ensure return on investment

Liaison Production Heavy Maintenance - Indianapolis, IN 11/94 - 11/96

United Airlines

*Granted Engineering Variation Authority (EVA) authorization for airframe

repairs, not provided in the SRM manual

*Responsibilities for maintenance quality inspection Part 121 transport

aircraft review & analysis at C & D checks

*Skilled with Boeing and Airbus technical publications and manuals - AMM,

IPC, SRM, GN/MM, WD, SB, CMM

*Line engineering representative at the Los Angeles Line Maintenance

Station (LAXMM) for United, 747 & 777.

*Worked on various STC approval processes in the development of aircraft

design changes in the airline

*Composite repair authorizations for nacelle and various other aerodynamic

composite flight control systems

Maintenance Program and Planning - San Francisco, CA 5/90 - 11-94 United

Airlines

*Managed maintenance program for B757 and B767 visit check, planning

manpower, parts, and technical support

*Primary representative for the B757 and B767 fleet group maintenance

interval planning and scheduling review

*Developed engineering lean solutions that enhance production operations

and improve aircraft visit down time

*Championed Best Maintenance quality practices in cooperation with the

production mitigating aircraft risk

*Responsible for technical publications revision process for maint

procedures and inspections Ch 49, 70-79

*Supply Chain material management logistics supply for the movement of

aircraft parts throughout the airline

Maintenance Foreman Heavy Maintenance - San Francisco, CA 5/89 - 5/90

United Airlines

737 CFM56 Heavy Maintenance Foreman - Supervisor for a crew of 30

maintenance mechanics performing aircraft maintenance work, including C-

Check and Heavy Maintenance as prescribed in the maintenance plan

Eastern Airlines Heavy Maintenance- Miami, FL 5/84 - 5/89

L1011, A300, B757, B727 and DC9 Heavy Maintenance Overhaul. Returning

aircraft to revenue service

Education and Certification

F.A.A. Airframe and Power Plant Certificate - Miami, FL. 1980

B.A. in Business Administration - Finance - Florida International

University - Miami, FL. 1986

Project Management Fundamentals - Indianapolis, IN - Spherion Technology

Architects 2001

Yellow Belt - Rolls-Royce - Process Basics and Structure Improvements -

Indianapolis, IN 2008

CASE Standard Lead Auditor Training AAR - Miami, FL 2008

Technical Education

Rolls-Royce EngineTraining School AE3007A - Indianapolis, IN 2005

Pratt & Whitney Training School PW2000 and PW4000 - Hartford, CT 1996

Boeing Structural Repair School for Airline Engineers - Seattle, WA 1995

United Airlines Training Requirements for Airline Maintenance Practice,

Airline Engineering

Procedures, Airline FAR Regulatory Compliance Parts, Manufacture and

Inspection, Quality

Control Audit, Airline Operating Procedures - San Francisco and

Indianapolis 1989 - 2005

Department of Defense Security Compliance Training Rolls Royce -

Indianapolis, IN 2006

USAirways - Electrical Wire Interconnection System (EWIS) - Pittsburgh, PA

2011

Computer Skills: Microsoft Word, Excel, Project, PowerPoint, Filmmaker Pro,

Unimatic

Awards: Customer Service Award - February 2007 by Sir John Rose - CEO Rolls-

Royce London, UK

FAASTeam Member: FAA Safety Team member South Florida FSDO to improve

aviation safety - January 2009

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