Customer Service Sales

Professional Objective: To give long term service, add value, and grow

with a company who can benefit from my expertise & work ethic.

Professional Experience:

Sales/Merchandiser/Reset Coordinator - White Rose Inc. Carteret, NJ

(2011 to present)

Responsibilities:

. Creator of layout plans for regional stores to boost profit and drive

sales

. Devise marketing strategies for optimal placement of client products

for enhanced sales.

. Inventory pricing changes/re-labeling as directed from corporate

office

. Work with store management to identify ideal product areas of

profitability

Accomplishments:

. Increased quarterly sales by 40% due to execution of layout strategies

. Utilized layout expertise to immediately address poor sales for

various clients

. Work with store management to expeditiously identify and rectify poor

sellers

Marketing Events Coordinator - Praise Temple I.C.O.G Linden, NJ

(2007- Jan 2012)

Responsibilities:

. Responsible for successfully marketing all sponsored events

. Organized and chaired committees for all events including but not

limited to annual Youth Conference, Women's Conference etc.

. Organized & Coordinated Regional Clergy Ordinations, Anniversaries,

Parishioner Outings and Licensures Events

. Arranged for all travel plans/bookings of renowned guest speaker &

keynote speakers itineraries

. Worked with coordination team to ensure events were conducted in

excellence

Accomplishments:

. Successfully managed an assigned budget in excess 100K annually

. Devised fund raisers to supplement annual budget resulting in an

additional increase of 30-40K annually

Quality Control Manager - Integrated Packaging Corp. New Brunswick, NJ

(2008- 2011)

Responsibilities:

. Supervised 25+ employees between two plant locales

. Ensured adherence to company standard procedures & protocols.

. Performed quarterly audits to ensure adherence to company operational

standards

. Performed and lead product issue resolution and devised and

implemented the appropriate corrective action plan

. Trained staff on issue resolution procedures

. Interacted with customer base to ensure continued positive business

relations

. Lead team to assess product quality

. Trained staff in the implementation of all corrective quality actions

and for the purpose of continual improvement

Accomplishments:

. Successfully managed bulk inventory between two plants to include but

not limited to all product lines for Sara Lee, P&G, Quaker & Pepsi

Business Accounts

. Worked successfully with engineering team to increase the operational

efficiency of machinery

. Decreased machinery extended down time by 30% by devising greater

lineal square feet produced per shift

Currency Processor - ATS Systems/Garda Inc. Edison, NJ

(2008- 2009)

. Received and processed Business Owner or Bank currency denomination

orders

. Assisted senior staff in currency audits and vault audits

. Worked to ensure great customer service for company clientele

Substitute Teacher/Instructor/Step Show Coord. - Germantown Settlement

Charter School, Germantown, PA (2007-2008)

. Taught two classes of 7th grade Math and 8th Grade Chemistry

. Taught classes for teachers for grades 5-8

. Coordinate/Prepare Step Shows for youth between the ages of 12-14

Sales & Marketing Associate- Stafford Business Solutions Conshohocken, PA

(Jan 2007 - Sept 2007)

. Marketed all Verizon products to businesses in the state of PA

. Articulated and clearly communicated new services and Verizon

service plans

. Practiced excellent customer service as evidenced by increased monthly

clientele

Resident Advisor - Lincoln University Lincoln University, PA

(Jan 2006-May 2006)

. Advised and served as a University Residential Advisor to 80+ students

. Problem and conflict resolution

. Confident and counselor to student residents

. Devised and developed events and activities to assist in socializing

residents

Teachers Assistant - Johnson & Johnson Day Care, New Brunswick, NJ

(June 2005 -August)

. Assisted Lead teacher with lesson plans and the conduct of planned

training activities

Education:

Present- Liberty University

Lynchburg, Va

Masters of Theology

2006 Lincoln University

Lincoln University, PA

Bachelor of Arts English Communications

Languages: Speak Conversational Spanish

Professional Affiliations: Member of Alpha Phi Alpha Fraternity

Incorporated

References: Available Upon Request

Contact this candidate