Sales Manager

TED W. EMEL

**** ***** ***** ***** ****, RENO, NV 89511 ( 775-***-**** / (775) 378-

0004

******@*******.***

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ACCOUNT MANAGER

Accomplished, results-oriented, and dedicated Sales Manager with 20 years

professional experience in territory management, business administration,

and P&L in multiple industries including wireless communications, and

medical sales. Exceptional leadership skills in nurturing talent,

delivering sales growth, forming strategic partnerships, and establishing

close relationships with clients. Recognized for consistently meeting and

exceeding sales objectives and goals, with track record of multiple

promotions and increased responsibilities.

Areas of Expertise

Contract Negotiations ? Sales & Marketing ? Training & Development ?

Consultative & Direct Sales

Business Development ? Account Management ? Strategic & Tactical Planning ?

Medical Device Sales

B to B Sales ? Employee Relations ? Channel Management ? Customer Service ?

Operations Management

Microsoft Office ? H/O Billing Systems ? SalesForce

professional experience

CRICKET COMMUNCATIONS, INC., Reno, NV

Indirect Account Manager/Indirect Sales Manager, 2003-2013

Oversee channel development, new areas of distribution, dealer

relationships, and marketing events to increase sales. Develop and

administer ongoing sales training for dealer owners, employees, and Sales

Representatives. Collaborate with marketing and public relations personnel

to establish brand recognition. Assist dealers with business plans, co-op

expenditures, sales tracking, and staffing.

. Managed 13 National account locations, 75 distributor doors, and 17

Exclusive Dealer locations

. Achieved gross adds of new customers by 100.3% of budget, 5th best in

market of 52, and net adds of 124% of goal, ranking 2nd out of 52

. Consistently exceeded gross adds, net adds, churn, and Average Revenue

Per Unit (ARPU) goals between 101% to 189%

. Identified and set up 12 Premier Dealers in Reno market, signing up 25

to 30 points of distribution for new product, including Wal-Mart, Best

Buy, Radio Shack, and Target Stores

. Mentored, trained, and supervised Retail Store Representatives in

absence of a Retail Store Manager

. Created successful special events for dealers, significantly improving

activations

. Served as Retail Store Manager, supervising daily operations of

customer/dealer call center in Reno that catered to Reno/Boise market

dealers and customers

. Orchestrated 4 "Meet and Greet" meetings for dealers and employees, with

100+ people in attendance, through vendor raised funds

. Successfully rolled out new promotions, including POS materials,

training, and merchandising

. Received numerous "STAR," "Outstanding Leadership," and "Employee of the

Month" Awards, and won "Circle of Excellence"

GMS WIRELESS, AT&T Mobility WIRELESS DEALER, San Diego, CA

Retail Store Sales Manager, 2001-2003

Recruited, hired, trained, developed, and directed retail sales teams for

two retail AT&T Mobility Wireless dealer stores. Oversaw client relations,

new account development, and customer service. Supervised administrative

functions, inventory, cash flow, merchandising, and operations.

. Implemented sales-tracking spreadsheet to replace manual form,

increasing efficiency

. Exceeded store sales quotas by developing innovative and effective

marketing programs

. Successfully managed one of the highest-producing dealer locations in

San Diego market

. Established team spirit resulting in increase in sales, employee

retention, and customer satisfaction

. Received numerous "Sales Manager of the Month" Awards

TLC NEXT GENERATION, AT&T Mobility WIRELESS DEALER, San Diego, CA

Area Sales Manager/Director of Operations, 1999-2001

Managed operations of retail store and kiosk locations. Devised computer

program for daily and monthly sales reporting and inventory control.

Supervised all administrative functions, inventory, cash flow, and

merchandising. Trained, developed, and directed 10 retail store and kiosk

sales employees.

. Executed a successful marketing plan, resulting in increased referrals

and new accounts

. Created sales commissions program, increasing sales by 75% and reducing

employee turnover

. Initially hired to manage a low-producing retail location, increasing

productivity levels by 300% Formulated and implemented suggestions for

inventory control, decreasing shrinkage by 35%

METROCALL, INC., San Diego, Ca

Direct Sales Manager/Indirect Sales Manager/Indirect Sales Representative,

1996-1999

Managed business-to-business and government sales, successfully prospecting

for agent, retailer, and reseller businesses. Established and maintained

long-term business relationships with dealers.

. Grew the indirect channel by over 55% in sales revenue

. Played an instrumental role in creating and managing annual budgets, and

executed effective grassroots marketing campaigns

. Received "Indirect Sales Representative of the Year" and "Indirect Sales

Manager of the Year" Awards

. Won a trip to Las Vegas in 1997 and Cancun in 1998 for outstanding

performances

WEBLINK WIRELESS (PAGEMART), INC., San Diego, CA

Branch Manager/Direct Sales Representative, 1993-1996

Managed financial operations with full P&L branch responsibility.

Motivated, coached, and supported up to 12 outside direct sales

representatives.

. Achieved President's Club status for being among the top 5% of sales

representatives in the country

Past Positions Include: Cardiology Technician, Medical Sales Representative

EducatioN & Certifications

. National University, San Diego, CA, Bachelor of Arts in Business

Administration- Honors (2002)

. Non-Invasive Cardiology Technician

. Post-Op Open Heart Technician

. Certified EKG Technician

Additional Information

Training:

. Toshiba Medical Systems - "Consultative Sales Strategies"

. DISC Behavioral Profile Training - "Sales Strategies"

. Development Dimensions International - "Coaching for Success"

. Achieve Global - "Professional Selling Skills"

. University of Nevada, Reno - NxLevel Business Owner's Seminar

. "Coaching For Success"

. "Smart Coaching"

. "Motivating Others"

. "Professional Selling Skills Applications"

Military:

. U.S. Navy Corpsman, Honorable Discharge

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