CHARLES CLAYTON
Philadelphia, PA 19152
Home: 215-***-**** *.*.*******@*******.*** Cell: 215-***-****
SUMMARY
A credit and collection professional with extensive experience in analysis, and credit. Noted for the ability of
appraising problems through effective discussion with others. Experienced credit and collection analyst with
strong customer relation skills. Skilled at using D&B reports, financial statements, as well as trade resources
to make good decisions for setting credit limits of prospective commercial customers.
PROFESSIONAL EXPERIENCE
Temple University, Philadelphia, Pa 2012 -
Account Receivable Specialist
Responsible for the day to day management of accounts receivables for externally sponsored awards managed
by Research Accounting Services. Resolve disputes and prepare reconciliation on complex issues. Contact
sponsor regarding outstanding invoices.
CERTAINTEED INC. Valley Forge, Pa 2008 – 2010
Senior Credit and Collection Analyst ( Contract)
Manage the receivables function for commercial accounts and, analyze, appraise and collected problem
accounts. Prepare reconciliation of complex deduction issues for customers and internal clients. Identify
opportunities for organizational process improvements and support organizational knowledge sharing. Reduce
delinquencies to a level that was below the average of the previous two years.
SIEMENS MEDICAL SOLUTIONS, Malvern, PA 2007 –2008
Senior Credit Analyst (Contract)
Provide analytical support and guidance regarding the credit and collection policies and procedures.
Investigate and analyzes complex credit risks and completed credit and collection reports. Research and
negotiate repayment of unearned cash discounts. Interface with other business units to ensure consistency,
compliance of procedures. Resolve credit problems at complex levels in need of a work out situation and
monitor the collection of past due accounts. Made decision to hold or release customer orders that were
systematically placed on credit hold.
PFIZER, INC., Exton, PA 2001 – 2007
Credit and Collection Analyst
Establish credit limits for new and existing customers. Manage the receivables function. Analyze, appraise
and collect problem veterinary accounts in 16 states. Prepare reconciliation of complex deduction issues for
customers and internal clients. Prepare internal management reports, summarizing status of accounts.
Recommend advanced collection actions. Approve offsets, write-offs and refunds in accordance with Credit
Policy. Handled all veterinary hospital in 16 states and reduced DSO from 110 to 45 . Worked on a credit
scoring system to establish and control customer credit limits. Made decision to hold or release customer
orders that were systematically placed on credit hold
GMAC COMMERICAL MORTGAGE, Horsham, PA 2000 – 2001
Default Management Administrator
Responsible for the successful reduction of charge-off losses. Analyzed and collected commercial mortgage
payments. Determined the reason for default. Worked with borrowers in resolving collection of payments.
Recommended appropriate corrective action. Handled workouts, monitored foreclosures and bankrupt
accounts. Maintained a delinquency ratio that was lower than the past two year average. Worked with HUD to
ensure that credit files were in conformity with federal guidelines.
CGU INSURANCE, Philadelphia, PA 1998 – 1999
Accounting Analyst
Analyzed and edited account statements and agent payments. Collected personal and commercial lines of
earned premiums. Determined effective collection strategies. Personally handle collection of agents with pas
due invoice balances.
ELECTRONIC DATA SYSTEMS, Wayne, PA 1996– 1998
Recovery Analyst
Analyzed, appraised and collected problem commercial and residential mortgages. Tracked and analyzed
credit underwriting strategies; performed follow-up to validate strategies. Analyzed financial statements and
other pertinent information. Provided credit decision, line assignment and scoring criteria.
FIRST FIDELITY BANK, Philadelphia, PA 1990 – 1995
Asset Recovery Officer, Commercial Loan Dept.
Analyzed and appraised problem commercial loans. Worked with outside legal counsel to implement
bank policies and procedures.
Represented bank at sheriff sales, bankruptcies and litigation hearings and maintained follow-up that resulted
in high ratings from internal and federal auditors.
Restructured Banks forbearance agreement to include consent to mortgage foreclosure.
Liquidated companies and held auctions that resulted in banks favor.
EDUCATION / TRAINING
BS, Business Administration, Major: Finance, Husson University, Bangor, ME
Analyzing Financial Statements, American Institute of Banking
AFFILIATION
National Association of Credit Managers