Candyce Groom
Jacksonville FL 32216
904-***-**** cell
************@*****.***
EXPERIENCE:
June 1st 2010-Present Home Loan Processor, Wells Fargo Bank,
Jacksonville, Florida
. Experienced with conforming, nonconforming, conventional,
FHA & VA Loans
. Daily access to FHA Connection and VA Portal
. Maintain minimum of 70 loans independently. (both refinance and
purchase)
. Experienced in reviewing customers documentation in order to clear
outstanding conditions.
. Responsible for reviewing credit, income & asset documents
before submitting for review.
. Experienced in finding solutions for any problems that may
come up during the process.
. Training and mentoring of new team members.
. Work with daily and weekly production reports.
April 1, 1997 - August 7, 2009 Loan Processor PHH Mortgage Corporation,
Jacksonville, Florida
. Processing conforming, nonconforming, conventional, FHA &
VA Loans
. Processed jumbo loans for high net worth clients with
qualifying assets in excess of 1 million.
. Experienced with FHA Connection and VA Portal.
. Working with various departments to ensure the correct
items were collected to clear outstanding conditions for
client files.
. Responsible for clearing certain pre-closing conditions for
various loan products.
. Knowledge of government, Custom DU, Fannie Mae, Freddie Mac and
specialty loans.
SUMMARY:
o 15 years processing conforming, nonconforming, HARP, FHA &
VA Loans.
o Experienced with reviewing and clearing conditions for all
loan products.
o Communicate with team players to get loans approved and
closed.
o Experienced with going above and beyond to help get loans
into closing for our clients.
o Have the ability to handle multiple tasks in a fast paced work
environment.
o Able to handle a high volume. (+150 loans)
ADDITIONAL SKILLS:
o Microsoft Access
o Microsoft PowerPoint
o Microsoft Word
o Excel
o Outlook
EDUCATION:
Englewood High School (Diploma, Class of 1987)