Six Sigma Sales

Norman Mitchell, II Home: 704-***-****

********@****.*** Mobile: 704-***-****

Dynamic, results oriented entry-level engineering professional offering versatile education and training, and seeking

full-time employment in Systems or Industrial Engineering.

Education

North Carolina A&T State University, Greensboro, NC (ABET Accredited)

B.S Industrial Engineering Graduated June 2012

Computer Skills: Solid Works, Pro/Engineer, Microsoft Office Suite

Relevant Courses: Six Sigma Quality, Production Control, Engineering Statistics, Systems

Integration, Facilities Design, Design of Experiments, Solid Works, Engineering

Economics, Computer Aid Design and Manufacturing, Statics and Mechanics of

Materials, Thermodynamics, 5S, FMEA, Time Studies.

Foreign Language Skills: Spanish (Basic Reading and Writing)

Work Experience

Hewlett Packard Account Sales Representative October 2006 - Present, 18 hrs. /wk.

Marketsource, Inc., Greensboro/Burlington/Charlotte, NC

Responsible for selling and promoting products and services to clients and the general public while delivering best in

class customer experience. Train clients on products, as well as build and maintain strong relationships with Retail

Sales Representatives and Store Sales Managers.

Merchandising/Inventory Specialist October 2006 – September 2012, 15 hrs. /wk.

Macy’s, Inc., Greensboro, NC

Provide support to the merchant and selling teams and serve as a liaison with vendor contacts.

Maintain an accurate physical count of quantity and type merchandise and product usage. Verify and receive new

inventory and vendor shipments and complete all necessary system transactions and inventory status reporting.

Related Project Management

Industries of the Blind, Group Coordinator

• Developed a Kanban Inventory System that reduced the inventory for assembly and production departments.

• Ensured the right number and type of components were moved at the right times by using 5S Methodology.

• Utilized my Six Sigma training to solve and improve the quality of each process, without room for errors.

• Developed total carrying cost savings by applying my knowledge of mathematic skills.

Guildford County Department of Public Health, Group Leader

• Utilized Six Sigma preparations to determine the volume of patients seen daily and weekly.

• Analyzed data to discover a sigma level and efficiency of the selected patients.

• Provided recommendations for employees to be crossed-trained to perform other duties.

• Developed a revised scheduling plan so patients could be seen in a timely manner.

Awards/ Activities/ Interests

• Six Sigma Green Belt Certification, Issued February 2008, Moses Cone Health System

• Habitat For Humanity

• Various Local and State Political Campaigns, 1998-2010

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