Customer Service
Resume:
#****
Round Rock, Tx **681
Cell#: 281-***-****
Email: **********@*****.***
Tristan Thigpen
Objective
To obtain a position at a company where I can utilize my customer service and leadership skills as I continue my studies for future opportunities.
Skills
Bachelors Degree in Audio Production
Excellent computer skills including Microsoft Word, PowerPoint and Excel.
Ability to type 40 words per minute.
Ability to multi-task while working under heavy pressured situations.
Many years of experience in customer service (Face to Face, phone)
Excellent verbal and communication skills
Experience in telecommunication
Experience with technical support
Experience
Sep. 2013 – Current Logisticare Austin, TX
Customer Service Representative
Schedule non emergency transportation rides to qualified members
2012-Current
(Part Time - Nights Only) Austin Parks and Recreation Austin, Tx
Basketball Official
Officiate adult men’s basketball games
Feb. 2012 - Sep. 2012 HostGator Austin, Tx
Junior Administrator 1 – Inbound Call and Chat Technical Support – Call Center
Assisted customers with technical support via inbound calls and chats regarding their websites while maintaining excellent customer service.
Aug. 2009 – Feb. 2010 AI Austin Media Resource Center Austin, TX
Media Cage Worker
Issued out and checked in media equipment that are for the student’s use.
Feb. 2009 – Aug. 2009 MyTown Media Austin, TX
Inbound Call Representative
Sales position
2008-2009 World Service Houston, TX
Air Craft Cleaner
Responsible for internal cleaning of the aircraft
2008-2009 Reliant Stadium Houston, TX
Ticket Booth Agent
Checked customer’s tickets before allowing them to enter the stadium. Private suite agent.
2005-2007 Randalls Flagship Houston, TX
Front end Checker
Checked out customer’s groceries
Provided assistance to front end managers
Assisted with sacking and carry outs when needed
Assisted with the training of new employees
2007-2007 Coytrocan Properties Houston, TX
Housing Counselor
Assisted with the emergency relocation for the Harris County DHAP program
Contacted and interviewed client
Communicated with landlords, homeowners and renters regarding the moving process
Education
2009-2013 Art Institute of Austin Austin, TX
Bachelors of Science Degree in Audio Production
Art Institute of Austin Achievements
2013 Graduate Commencement Speaker
Audio Production Student Ambassador
Honor Roll
2 Time Dean’s List
President’s List
2002-2006 Westfield High School Houston, TX
Diploma in 2006
References
Available upon request
Contact this candidate