Training Management

J ERUSHA FAITH KELSON

* *** ****** ***** • A KRON, OH 44313

( 234) 678 - 3321 H OME • ( 330) 329 - 9999 M OBILE

j *******@*****.***

C OMMITTED PROFESSION AL w ho oversees the business of managing people in an organization

in cluding : Labor a nd Employee R elations, Negotiations, A rbitration, Contract Development, Benefit

A dministration, Strategic Planning, Moral and Productivity Enhancement, Recruitment, and T raining.

Inclusive Experience:

Employment Law Employee Relations Talent Acquisition Hearing Officer

EEO Monitoring HR Records Management Project Management Excellent Presentation

Mentoring & Coaching Performance Management Develop Policy/Procedures Sound Judgment

Union Negotiations Discipline and Termination Complaint Response Program Development

P ROFESSIONAL EXPERIE NCE

C ONSULTANT/M ANAGING MEMBER

T HY HAND, LLC 2010 - Present

Akron, Ohio An Emergency Crisis Solution Company

• Developed a profitable consulting company that services businesses and individuals who require assistance

managing during a crisis; i.e. judicious staffing placement, business needs assessment, employee retention,

reorganization and individuals with limited time who require assistance with personal business dilemmas

• Responsible for marketing services, recruiting personnel, training consultants and managing services.

• Coach business owners with focus on strategic turnaround

K ENT STATE UNIVERSITY M ANAGER, LABOR RELAT IONS (2007 - 2010)

Kent, Ohio Support: 100+ Managers & Approximately 400 Represented Employees

Oversee the daily administration of the AFSCME Collective Bargaining Agreement (CBA). Educate managers and

supervisors on the effects of historical work practices as well as actions that impact work practices. Develop business

leaders with respect to contract interpretation and arbitration.

Represent the University in labor matters including: negotiations, arbitration, mediation, grievances and

disciplinary action hearings

Provide direction with labor relations issues consistent with applicable laws and the CBA

Draft new contract agreements, propose contract language and follow up for approval and publication

Build comprehensive labor relations programs that facilitate positive and productive working relationships

Consult with Counsel and professional consultants to ensure compliance with federal, state, and local laws

Oversee recruitment and staffing for represented classified employees

Educate business leadership on the effects of historical work practices & actions that impact work practices

Develop and conduct union contract training for managers and supervisors

Manage and evaluate the financial impact of labor practices and give appropriate recommendations

H UMAN RESOU R CE SENIOR G ENERALIST (2002 - 2007)

J O - ANN STORES, Inc .

Hudson, Ohio Supported: 45 Management Team Members & 500+ Union Employees

Building bench strength through talent acquisition and organizational development strategies.

Execution of strategic and plant level HR initiatives in the areas of: leave of absence, labor & employee relations,

compensation, benefits, employee communications, learning & development training, rewards & recognition

Liaison between Management and Business Agents focusing on dispute resolution and CBA interpretation

Sarbanes-Oxley Act (SOA) Compliance Documentation Team – Required by legislation

Maintain a productive performance culture by supporting employee empowerment and accountability

Provide direction with labor relations issues and consistent application of bargaining agreements, grievance

administration, discipline, general policy implementation, hourly recruiting

Provide counsel to operations management team and hourly clients in support of overall business goals

Developed client policy and procedures manual

1561 Bonita Drive • Akron, Ohio 44313

234-***-**** Home • 330-***-**** Mobile

********@*****.***

Positive change agent in the creation of a workplace culture exemplified by division focus vs. site focus

Ensure consistency with performance reviews, counseling and corrective action processes

HR Orientation Steering Committee Member – improved the current orientation program

Internship Program Mentor - Provide professional development for students interested in leveraging their degree

New Technologies Team - Implementation of Radio Frequency Voice Activated Selection System

O PERATIONS SUPERVISO R

G ENERAL M ILLS, Inc. (2001 - 2002)

Cincinnati, Ohio

Managed operation to ensure the overall excellence of goods

Directed 185 union team members: Quality Assurance Lab, Packaging, Electrical and Maintenance departments

Accomplish team & individual performance expectation while focusing on Quality, Safety and Delivery

Support Good Manufacturing Procedures – Gap Analysis, SOP’s, 5S, FDA, USDA, HACCP, OSHA

Identify, develop, implement and evolve cost reduction opportunities

S UPERVI SOR

M OTOROLA, Inc. (1996 - 2001)

Tempe, Arizona

Managed 53 direct reports to maximum productivity, profitability, and customer satisfaction with superior product

performance. Develop and achieve all financial and operational targets. Hire and streamline high performance team.

Met and exceeded the daily departmental cost, resource, and times constraints.

F AILURE ANALYSIS TEC HNICIAN (FAT) SUPERV ISOR

Other Position Held:

Managed the FAT Rework department - Analysis of complex VME/PPC computer boards to component level

Products commonly used in the Medical, Aerospace, Telecommunications, Military, and Scientific industries

Trained Technicians

E NGINEERING PROCESSI NG TECHNICIAN (1994 - 1996)

I NTEL, Corp.

Chandler, Arizona (subcontractor)

Support engineering in process discovery and/or definition, materials or equipment selection, process optimization,

implementation of process control systems, process stability and/or capability assessment, and technology transfer to

high volume production.

Drive improvements in semiconductor manufacturing

Develop efficient methods for semiconductor manufacturing using state-of-the-art equipment and materials

Conduct tests and measurements through all stages of production

Conduct data and root cause analysis with a focus on product yield improvement

E DUCATION, CREDENTIA LS, TRAINING & AFFIL IAT I ONS

Bachelor of Art in Management University of Phoenix

Executive MBA Program – in progress Kent State University

Certified Labor Relations Professional Michigan State University

Licensed Aircraft Mechanic with A & P Ratings Federal Aviation Administration (FAA)

Certified Aircraft Technology with A & P Ratings Chandler Gilbert Community College, Chandler, AZ

Masters Certification In Project Management George Washington University

Training: Executive Development Program (IEL) Kent State University

Training: Public Sector Fact Finding Ohio State Employment Relations Board

Training: A.L.I.C.E. (Active shooter in the workplace) Kent State University

Training: Bullying In the Workplace For Mgt. Kent State University

Training: Preventing Workplace Violence Kent State University

Training: Family and Medical Leave Act Kent State University

Training: Complexity Science For Enhanced ADR Capital University Law School

Training: Victim Offender Mediation Capital University Law School

Training: Appreciative Inquiry Capital University Law School

Volt Workforce

Training: Diversity Hiring/Commitment To Veterans

Volt Workforce

Training: How To Spot A Fake Resume

Court Appointed Guardian AD Litem Summit County, Ohio Juvenile Court System

Professional Association Society of Human Resource Management (SHRM)

1561 Bonita Drive • Akron, Ohio 44313

234-***-**** Home • 330-***-**** Mobile

********@*****.***

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