Manager Customer Service
Resume:
SERAPIO F. AMIO
* ***** ****** ***.**, Norwalk, CT 06851 Tel No. 203-***-**** e-mail address: raffyamio @yahoo.com
Professional Profile
Skilled Manager with solid experience in managing multiple projects including budgeting and
accounting, Accomplished manager with 10 years of managerial experience in retail management.
Strong strategic-planning and people-management skills.
Core Qualifications
• Inventory Control General and subsidiary ledger maintenance
• Employee Scheduling Accounts Receivable and Payables
• Staff Development Financial Analysis and Report Preparation
• Cross-functional team management Internal Auditing
• Ability to build Strong customer relationship
Professional Experience
04/2009 - Present Men at Work LLC, White Plains, NY
Manager
Trained and developed employee skills to ensure efficient and profitable operations. Steered the
store toward the achievement of company’s goals in customer service and business growth.
Prepared accounting and management reports.
03/2002 – 04/2009 Cain Management Inc., Norwalk, CT
Manager
Supervised operations in adherence to company policies. Conducted training and personnel
development, Implemented new procedures on inventory management and executed strategies to
achieve business growth. Consistently attained business targets.
09/2001 – 10/2002 Seaport Services Inc., Pascagoula, MS
Accountant
Prepared financial analysis and business reports to management. Reviewed budget for accurate
procurement schedules. Recommended changes to maximize quality, efficiency and output.
Ensured that all accounting reports are prepared accurately and delivered in a timely manner.
Assisted management in the implementation of business plans.
Education
BS in Business Administration, Major in Accounting
Philippine School of Business Administration, Manila Philippines
Computer Skills
Proficient in Quickbooks, Microsoft Excel, Microsoft Word and Power Point
Professional
References
References will be provided upon request
Contact this candidate