Customer Service Medical Assistant
Resume:
Shannon M. Poe
Calumet City, IL 60409
***********@*****.***
Objective: To apply my clerical collaboration and basic healthcare skills to obtain employment as a Medical Assistant/ Phlebotomist with your facility.
Professional Experience: Immanuel Family Health Center M.A. (Externship)
• Urine specimen collection and testing
• Electrocardiograms (EKG)
• Injections, venipunctures and capillaries
• Maintain and set up exam rooms
• Vital signs 03/2013-05/2013
7-Eleven Customer Service Associate
• Food prep
• Cash register operator
• Lottery machine operator
• Inventory
Speedway Customer Service Associate
• Processed and completed transactions
• General labor
• Food Prep 02/2012-06/2012
09/2010-12/2011
Education:
Kaplan College 8/2012 - 5/2013
Degree: Medical Assistant Diploma 3.88 GPA
Technical Summary:
• Assisting physician with minor office procedures
• Taking chief complaint
• Injections, venipunctures and capillaries
• Explaining treatment procedures, medications, diets and physicians' instructions to patients
• Vital signs
• Wound care
• Ear and Eye irrigations • Urine specimen collection
• Order Lab Test
• Electrocardiogram (EKG) and other equipment to administer routine diagnostic tests.
• Calling in prescription refills
• Sterile tray prep
• Charting
• Patient Intake
• Urine Analysis testing
• MEd iSOFT • Microsoft Office Suite
• Understanding of medical office practice and procedures
• Experience with practice fusion electronic medical records
• Insurance verifications
• Answering multi-line phones
• Collection of patient co-pays
• Maintain and set up exam rooms
Certifications:
• CPR Certified AMT Registered Phlebotomist Take AMT RMA Exam on 10/05/2013.
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