Manager Executive Assistant

Jovan Robinson

*** ********* ******, *** ** NY, NY 10023 P: 646-***-**** E: *****.********.*****@*****.***

EDUCATION

DeVry University, Long Island City, NY

Bachelor of Science, Technical Management

Graduated: Feb 2009

Baruch College New York, NY

SHRM Learning System: Professional in Human Resources

Course Complete: Aug 2012

EXPERIENCE

North American IDEON Brooklyn, NY 10/11-Present

Business Operation & HR Manager

• Develop, distribute and implement the HR handbook policies & procedures to all employees.

• Initial setup and manage employee’s healthcare insurance policies and group premiums plans.

• Manage all company’s banking information; accounts payable, accounts receivable, and bill pay.

• Responsible for all payroll functions, benefits administrating and employee relations.

• Conduct employee hiring and exiting protocol/procedures to comply with Federal and State law.

• Handle all Commercial, Worker’s Comp, Unemployment and STD insurance policy matters.

• Manage expense and financial reporting monthly, quarterly and annual process.

• Plan, organize and conduct all company conferences, formal and social events.

Manhattan Total Health New York, NY 10/08- 10/11

Office/Benefits Manager

• Managed three staff members.

• Responsible for managing, organizing & maintaining medical benefit functions.

• Conducted meetings and training sessions for new employees and staff members.

• Managed employee and patient healthcare/COBRA benefit accounts and verifications.

• In charge of all appeals, precertification, and authorization procedures.

• Verification, bill and collect from major medical insurances for new and existing patients.

• Posted, adjusted and calculated financial updates on account ledger and database.

Capital One Bank New York, NY 11/05-10/08

Executive Assistant

• Executive assistant to Assistant Branch Manager.

• Responsible for managing master schedule for meetings, appointments and travels.

• Prepared in office and off site presentations and training modules.

• Ran data reports for monthly, quarterly and annual audits.

TECHNICAL SKILLS

Solid interpersonal and problem solving skills, Great organizational and analytical skills, Excellent verbal

and written communication, Good public speaker, Proficient in MSWord, Excel, PowerPoint and Outlook;

Skillpath Two-day HR seminar trained

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