Medical Assistant Customer Service

MARISA ROBERTS

**** **** **** ******,*******, IL 60620 312-***-****

**************@*****.***

Medical Assistant

To obtain a position as a medical assistant that offers opportunities for personal and professional growth. Skills include:

Medical Office Management

Medical Records Management

Data Entry (35-40 WPM)

Bookkeeping & Filing

Taking Patient Vitals

Blood Draws

Injections (Phlebotomy)

Patient Scheduling

Specimen Collection

Patient Education

HIPAA & OSHA Knowledge

Education

Illinois School of Heath Careers, Medical Assistant Diploma September 2012

CMK School of Healthcare, November 2009-November 2009

Certified in First Aid & CPR, July 2012- July 2014

Downers Grove North High School, High School Diploma Downers Grove, IL, June 2007

Professional Experience

Dr. Rudyard Smith- Chicago, IL

Medical Assistant Extern, August 2012-September 2012

Prepared patient for the physician (vitals, patient history, etc.)

Performed phlebotomy

Completed requisition forms for blood work

Encoded blood work and input them into the system

Scanned and filed patient information into the system and then filed them manually

Made follow up calls to patients and physicians

Verified insurance and billing information

Performed specimen collection and encoded by performing either a urinalysis or pregnancy test

Maintained cleanliness and organization of the workplace

Greeted patients and visitors enthusiastically

Answered telephones and directed them to the appropriate personnel

Banner Blindness Chicago, IL

Office Assistant/Receptionist, December 2008-April 2011

Handled multifaceted clerical tasks (i.e. Data entry, filing, records management, billing, answering phones)

In charge of morning business meetings making certain that everyday goals were being reached and setting daily goals for everyone

Ensured the cleanliness, sanitation, and maintenance of all the office, and equipment

Researched information. Developed innovative mock presentations both in house and outsourcing by using Microsoft Office programs to market to potential as well as existing clients

Arranged travel and entertainment for executives as well as helping to coordinate special events.

Footlocker Inc., Wheaton, IL

Sales Associate, August 2007- November 2008

Increased company productivity by ensuring the best possible customer service

Aggressive pursuing the customer’s wants, needs, and desires of the product selected.

Developed as well as maintaining a compelling relationship between the associate and the customer

Contact this candidate