High School Customer Service

Edgar Diaz Brentwood, NY *****

*** ****** ****** 631-***-****

********@*****.***

Certification

English

Education

Bachelor of Arts, Fall 2014

State University of New York at Farmingdale

Major: English

Activities/Volunteer

Peer Recruiter

• Provided a 15 minute presentation

• Went to former high school to inform students about SUNY Fredonia

• Promoted post-secondary education

• Helped students get an understanding of college

• Recruited two students from my former high school

Multicultural Host

• Hosted inner-city high school students interested in SUNY Fredonia

• Provided a campus tour

• Provided housing

• Created a positive environment for the students

Student Creativity and Research Expo

• Hosted an exhibit for To Kill A Mockingbird: An American Literary Landmark at

SUNY Fredonia and at Dunkirk High School

• Hosted a discussion at the Dunkirk Public Library on To Kill A Mockingbird

• Presented information for To Kill A Mockingbird

Sports

• Played recreational basketball in my hometown (LI Hoops)

• Played recreational basketball in SUNY Fredonia (Intramurals)

• Participant of SUNY Fredonia’s annual Slush Rush

Honors/Accomplishments

Father

Dean’s List

Work Experience

Sales Associate/ In-Stocks (2008 – 2013): Finish Line, Babies ‘R’ Us, Target, The Home Depot

• Provided a positive environment and experience for guests

• Assisted guests with customer service

• Provided a clean and healthy atmosphere

• Restocked empty items

• Re-shopped items to their location

• Provided safety precautions when needed

Student Leader: Faculty Student Association

• Managed student employees

• Provided a clean and safe working environment

• With proper equipment, assisted students with cleaning hazardous spills and

extremely hot machinery

• Mediated disagreements between student employees

• Provided a clean eating environment

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