Customer Service Administrative Assistant
Resume:
Maureen Garlock
Objective: To utilize my experience, energy and enthusiasm with a
corporation that promotes career growth opportunities and stability.
Wauconda, IL. 60084
E-mail: **********@*****.***
Employment
2007-Present AON Hewitt
Lincolnshire, IL
Benefits Administrator
Provide excellent customer service to all customers
Talk to clients on the phone and council them in all
aspects of health insurance, retirement, pension and
401k
Process new enrollments
Process loans and withdraws and take elections for
401k
Process commencement of pension
2006-2007 Duchows Boat Center Fox Lake,
IL
Office Manager
Greet customers
Answer six line switchboard phone
Titling for all boats and trailers
Keep updated database of customers
Order office supplies
Creating spreadsheets and documents for various
projects
Provide excellent customer service
2005-2006 Medcor
McHenry, IL
Customer Service, Report Specialist
Take calls and generate reports from clients regarding
employee injuries
Update client database of addresses, phone numbers,
new locations, etc
Accurate filing of client paperwork
1999-2005 Mercer Human Resource Consulting
Deerfield, IL
Administrative Assistant / Receptionist
Responsible for answering multi-line switchboard phone
for 300 employees
Greeting all guests, visitors and clients
Booking and maintaining conference rooms
Booking and keeping track of laptops and projectors
for meetings
Keeping updated monthly directory both hard copy and
on-line
Ordering office supplies
Order catering for meetings and events
Creating spreadsheets and documents for various
projects
Organize travel arrangements
1995-2003 Pizzeria Unos
Vernon Hills, IL
Hostess/ Waitress
Responsible for greeting and seating customers
Take-out cash flow
Waiting on customers
Ensuring everyone has a pleasant experience
Restocking and setting up food service stations
Computer Skills Windows 95/98/2000/XP, Word, Excel, Outlook, Lotus
Notes, Power Point and Internet
Gage Park High School, Chicago, IL.
Education
Megan Cusker 847-***-****
Janet Garza 708-***-****
Kim Johnson 262-***-****
References
IL Notary Commission Ending 2014***
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