Customer Service Sales
Resume:
Bessam Sinan Sam
**** ****** ****** ******, ***. A22
Philadelphia, PA 19104
*********@*****.***
WORK EXPERIENCE:
Personal Assistant, Rand Roomi, Coldwell Banker Prime Properties, 2004-2010
Provided prospecting assistance via internet and phone; drafted letters and created signs for home sales; created spreadsheets; performed general office functions, including managing sales information.
Private Tutor, Self-Employed, 2004-2008, 2012-
Instruct students from primary school to college age in English and French grammar, composition, orthography, and vocabulary.
Research Assistant, Arcadia University Communications Dept., 2011
Performed extensive internet and library research and compiled documents to assist in professors’ projects. Worked independently through self-motivation to meet various deadlines.
Canvasser, Public Outreach Fundraising, 2012
Spoke with pedestrians in business and shopping districts to raise funds for various contracted charities. Worked in a collaborative group environment to achieve daily goals while maintaining each other’s energy.
Location Manager, Green Line Café – Penn Vet School, 2013-
Prepare all products, conduct inventory and order materials, register management and cash drop, prepare catering orders, supervise all other employees, communicate all business to ownership and higher management, customer service and problem reconciliation.
TECHNICAL SKILLS:
MS Word, MS Outlook, Excel, PowerPoint, Internet Research
EDUCATION:
Bachelor of Arts Degree December, 2008
Major: French Studies Minor: English
GPA: 3.3/3.8 SUNY Albany
Master of Arts Degree May, 2012
Major: English
GPA: 3.8 Arcadia University
Certificate to Teach English as a Foreign Language November, 2012
Villanova University
ACADEMIC HONORS:
President’s List, Schenectady County Community College, 2 semesters
Dean’s List, SUNY Albany, 2 semesters
Honors Status, Arcadia University, 4 semesters
Teaching Assistantship, Arcadia University
VOLUNTEER EXPERIENCE:
E-Board, Students for Workers’ Rights, 2006-2008
Member, Students for a Democratic Society, 2006-2008
Member, Campus Greens, 2007-2008
Co-organizer, First Annual SUNY Albany Social Action Conference, 2007
Co-organizer, Forum: Ray Rogers, 2007
Moderator, Anti-War Panel: Jim Jones, Howie Hawkins, Fernando Rizzo, 2007
PUBLICATIONS:
“The Conviction of Gen. Rios Montt: Implications and Repercussions”, OMAAT Magazine, Spring 2013.
STUDY ABROAD EXPERIENCE:
L’Université de La Rochelle (La Rochelle, France), Fall 2005/Spring 2006
Coursework in French literature, French language, English/French translation.
LANGUAGES SPOKEN:
Fluent in Arabic, French; Working knowledge of Spanish; Notions of Italian
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