Sales Customer Service
Resume:
Robert Sopcak
Allison Park, PA 15101
***.******@*****.***
SALES / BUSINESS DEVELOPMENT / ACCOUNT MANAGEMENT
Highly driven, results-oriented, self-motivated professional with a background of success in
challenging environments. Deliver consistent excellence selling and marketing products and
services to both new and existing accounts and / or customers. Has ability to identify key trends
to formulate on-target messages leveraging current and projected conditions. Able to identify and
present to key decision makers including C-level. Thrive in deadline-oriented, high-pressure
environments. Able to work seamlessly with clients, customers, staff, and partners to foster
change, ensure superior quality, and consistently meet desired goals and objectives. Personal
integrity and character are supreme. Sold over 900 automobiles in 6-year span. Experience
working expos and trade shows locally and out of state. Included set up and tear down of booths.
B2C and B2B experience.
OBJECTIVE
To obtain a stable position in a challenging environment where I can utilize my natural talents
and previous work experience in order to make an immediate contribution.
EXPERIENCE
Baierl Automotive, Pittsburgh, PA
Sales Consultant, 2011 - December, 2012
* Achieved top 1% in Kia building each month
* Proactively sold automobiles (units) at a pace well above the national average
* Worked seamlessly with team in a fast-paced, highly competitive environment
* Utilized networking, referrals, and follow-up (phone, email, letters) to win new customers
* Presented product and services, educate customers in features and benefits
* Kia customer satisfaction score well above national average
#1 Cochran Automotive, Pittsburgh, PA
Sales Consultant, 2006 - 2011
* Achieved top 5% sales ranking including all franchises and top 1% in my building each month
* Chosen #1 Cochran Circle of Honor Member selling 200 or more units in one year
* Sold 7 units in one working day
* Sold 801 documented units to date obtaining $16,890,000 in sales for the Company
* Proactively sold automobiles (units) at a pace well above the national average
* Worked seamlessly with team in a fast-paced, highly competitive environment
* Utilized networking, referrals, and follow-up (phone, email, letters) to win new customers
* Presented product and services, educated customers in features and benefits
* GM Customer Service Index (CSI) well above national average
Robert Sopcak
Continued
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Premier Health and Wellness, Monroeville, PA
Sales / Sales Manager, 2002 - 2006
* In 2004, garnered additional revenue resulting from a purchase order from Eckerd for 6,150
units
* Routinely exceeded sales quota and achieved top 5% sales ranking
* Analyzed current trends and market conditions to identify and present to key decision makers
* Provided superior, proactive, customer-focused sales leadership in a challenging territory
* Trained and supervised 2 B2B sales representatives
* Assisted upper management in identifying key internet marketing trends
* Road warrior selling B2B
EDUCATION
Associate Degree - PTI, Pittsburgh, PA - Major in CADD - Member, National Honor Society
COMPUTER COMPETENCIES
Word * Excel * Outlook * PowerPoint * HTML * Web Design * Adobe (Acrobat, Photoshop
CS2, Illustrator) * ADP * Higher Gear * CRM * Proprietary Applications
ORGANIZATIONS & ASSOCIATIONS
American Pharmaceutical Sales Association * International Sports Sciences Association *
Monroeville, PA Chamber of Commerce
References provided upon establishment of mutual interest.
Contact this candidate