Project Manager Management

TERRILYNNE JENKINS

*** **** ******, #***, • New Rochelle, New York 10801 • C: 315-***-**** • *************@*******.***

Summary

Over ten years experience providing project and product management, systems analysis and SDLC for web sites, banner

ads, Facebook pages, iPad and mobile applications using CMMi levels 2 and 3, agile, Scrum and waterfall methodologies.

Demonstrated ability to manage, lead and motivate development, design, editorial, QA and off shore teams with up to 15

members. Develop roadmaps and requirements for Product, Concepts and Designs. Manage client relationship in

conjunction with Account team. Experience in the areas of social media, brand management, e commerce, CMS and

publishing.

Professional Skills

• Project Planning • Budgeting and Resourcing • Team Leadership • Information Gathering and Analysis • Functional and

Business User Requirements including use cases and roadmaps • User Acceptance Testing • CMS • Quality Assurance •

Release Management • System and Data Validation • Organizational and Analytical Skills • Conflict, Risks and Resolutions.

Work Experience

Senior Technical Project Manager Aug. 2012 Current

Reed Elsevier (Formally Knovel), New York NY

Serving as Tech PM on the Knovel Customer and Marketing web sites and mobile apps by providing management of the

Technical Team for all deliverables.

● Work with Product Management and Marketing teams to document all business and technical requirements for the sites

and overall roadmap.

● Conduct daily stand ups with the Tech Team, including off shore resources.

● Plan all Sprints with Tech Leads and Director of Technology and create and manage Project Plans along with resources for

all modules.

● Conduct and plan monthly and mid month kick offs for Development and Product Teams.

● Provide weekly status updates to Product, Sales and Marketing teams.

● Track and manage all scheduled and fixed releases.

● Participate and track all bugs for QA team.

Senior Digital Project Manager (Freelancer) Feb. 2010 – July 2012

Atmosphere Proximity, Sudler & Hennessey, Euro RSCG 4D, New York, NY

At Atmosphere Proximity: Worked on Visa Olympics and Visa NFL producing and managing mobile, iPad apps, Facebook

pages and banner ads.

At Sudler & Hennessey: Served on multiple projects providing digital project management for 3 brands building and

maintaining web sites, iPad applications, Facebook pages and banner ads.

At Euro RSCG 4D: Served on multiple projects providing project management for the redesign of ibm.com, Smarter Planet

and social media aggregator for conferences.

● Worked with Business Owners to define strategy and vision for the redesign.

Supported and served as a liaison with Development, Creative, Account and Editorial teams for the development and

maintenance of digital projects through all phases of development.

● Worked with Account, Creative, Editorial and Development to ensure client creative and digital concept was maintained on

all deliverables.

● Tracked and managed all tasks, resources and budgets for internal and external staff. Budget range: $50,000 –1.5 million.

● Wrote project briefs, estimates, and project plans for all upcoming and ongoing work.

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● Worked with Creative, Tech and Account teams to develop and establish functionality and ‘look and feel’ for projects.

● Forecasted and resourced Tech, Creative and Editorial teams on a weekly basis.

● Conducted kick off, weekly status and client status meetings.

● Identified risks and budget overages for projects; provided scope change if needed.

● Gathered and formulated product and technical requirements.

● Worked with on line editors to address all issues related to the site and the CMS.

● Conducted QA for projects and participated in releases.

Source Media, New York, NY Mar. 2008 – Sept. 2009

Sr. Project Manager

Served as Sr. Project Manager for web publishing firm managing the development of written magazine publications for their

related web sites utilizing Jira, Confluence and in house CMS.

1. Responsible for working with business owners to establish and document business requirements and functionality for the

website, banner ads, and poll questions.

Worked with development and design teams to implement functionality for builds and releases using Scrum

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methodology.

Managed the off shore QA and NY office BA team. Provided the team with daily/weekly QA plans regarding builds,

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releases and test scripts.

Participated and managed all scheduled and fixed releases.

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Presented status of projects to business owners and management on weekly basis.

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Created the project requirements and scope of work documents as needed for each project.

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Determined the online needs and objectives for the sites as it applied to the business team and the target audience

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and provided business owners with statistics regarding forum traffic pertaining to the web sites.

Weight Watchers International, New York, NY Sept. 2006 – Jan. 2008

Systems Analyst Manager

Served in the PMO division and managed Weight Watchers e commerce life cycle development for national and international

dot com projects including the launching of the Men’s Website utilizing Jira and Confluence.

8. Managed, led and trained group of Systems Analysts (NY office and off shore team) in regard to daily tasks and activities,

team morale, and career growth.

9. Maintained project plans and tracked budgets throughout the project lifecycle specifying phases, activities, deliverables and

resources using Agile methodology. Budget range: $50,000 – 1.5 million.

Served as representative for SA team when projects and version updates were planned from initial conception to

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completion, and going ‘live’ for the release. This included market research, requirements gathering, content management,

scope matrix, and design/layout for the system.

Worked with Business, Marketing and Product team to develop Roadmaps for multiple features.

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Functioned as liaison between business, creative and technical team members to ensure proper and

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complete definition of all high level and detailed system requirements have been met.

Supported QA team to ensure all defects and bugs had been resolved. SA team responsible to ensure test scripts

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can be written from correct and proper activity diagrams and/or use cases.

Worked with Information Architects to ensure wireframes were structured properly for business flow and system

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and data elements.

Conducted Peer Review of all SA documentation including but not limited to, use cases, activity diagrams, process

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flows, scope matrix and business and technical requirements.

Paradigm Solutions Corp., Washington, DC Dec. 2002 – Sept. 2006

Project Manager

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Used CMMi level 3, agile and waterfall methodology, served as Project Manager, performed business and requirements

analysis, and provided maintenance of web sites/web applications for the web portal re engineered systems for U.S

Department of Housing and Urban Development (HUD).

Systems Experience

Applications: MS Office Suite, MS Project, MS Visio, Google Analytics, Test Director, SharePoint, Digital Foundry (CMS),

Site Commander (CMS), Commander (CMS), Basecamp, Rally, JIRA, Confluence, Drupal, Bugzilla, Visual SourceSafe,

Brand Ocean, Buddy Media, Celoxis, Pivotal Tracker, ActiveCollab, HitBox, Flashtalking, Oracle SQL PL/SQL, RoboHelp,

HTML, XML, Front Page, PeopleSoft, DOORS

Project Management: Capability Maturity Model Integration level 2 and level 3

Education

Bennett College, Greensboro, NC

BA, Mass Communications: Public Relations, Minor: Music.

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