Customer Service Manager
Resume:
Brian R. Stubbs
**** ******* **** *** **, Apt. **2, Grand Rapids, MI 49505 • 616-***-**** • *********@*****.***
…
OBJECTIVE
To obtain the College Scout position with ProActive Scouting.
EDUCATION
Grand Valley State University Allendale, Michigan 2003-2007
Bachelor of Science (History), Elementary Education Minor
• Graduated with Honors
• Dean’s List of Grand Valley State University
• Volunteered as a Tutor for At-Risk Students at Allendale Middle School
Northwestern Michigan College Traverse City, Michigan 2001-2003
Associate in General Studies Degree (AGS)
EXPERIENCE
P.F. Chang’s China Bistro Server Assistant / Server
Provide an Optimal Dining Experience Charlotte, NC / Grand Rapids, MI
•
for Guests 2011 Current
• Create a Positive Work Environment for Coworkers
• Appointed Shift Leader
• Execute Closing Shift Procedures
• Perform Financial Transactions Using Aloha System
• Helped Train New Server Assistants
Knollwood Elementary School Third Grade Teacher
Rowan-Salisbury Schools Salisbury, North Carolina 2008-2012
• Numerous Committees and Extracurricular Leadership
Kent Intermediate School District Substitute Teacher
• Substitute Teacher for K-8 Kent County, Michigan
2007- 2008, 2012-2013
A. Papano’s Pizza Manager
• Responsible for Management Duties Beulah, MI Summer 2010
• Ensured Excellent Customer Service and Satisfaction
Through My Highly Effective Communication Skills
Talisman Summer Programs Summer Camp Camp Counselor
• Provided Social and Emotional Support for Zirconia, NC Summer 2009
Children with High Functioning Autism and Aspergers
• Offered Motivational Support Through Challenge by Choice
North Park Elementary School Student Teacher
Grand Rapids Public Schools Grand Rapids, Michigan 2007
• Student Teaching in 2nd/3rd Grade Split, Full Teacher Duties
• Taught Social Studies in 1st Grade, Full Teacher Duties
Central Woodlands 5/6 School Student Teacher
Forest Hills Public Schools Ada, Michigan 2006
• Student Teaching in 5th Grade, Partial Teacher Duties
A. Papano’s Pizza
Assistant Manager
• Assisted with Management Duties Frankfort, MI
2001-2008
• Trained New Employees
SKILLS
• Excellent Communication Skills
• Innovative and Resourceful Thinking and Planning
REFERENCES
Shonda Hairston
Principal
Knollwood Elementary School
**********@***.***.**.**
Elizabeth Farmer
3rd Grade Teacher
Knollwood Elementary School Teammate/Mentor
********@***.***.**.**
Susan Thompson
Operating Partner
P.F. Chang’s China Bistro Grand Rapids
*****.********@********.***
Erik Feldt
Manager
P.F. Chang’s China Bistro Grand Rapids
****.*****@********.***
Andrew Miller
Owner
A. Papano’s Pizza, Beulah
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