Customer Service Data Entry
Resume:
Angelbert Liano
Garden Grove, CA 92841
**********@*********.***
PROFESSIONAL PROFILE
Seeking a position that utilizes my skills and work experiences.
Qualifications include working currently in the mortgage industry as a loan
document clerk where my duties where to review each loan files that are
assign to me in a timely manner and to make sure that all information are
correct and make any note if any changes or corrections are needed and to
insure that all final loan documents are in compliance with RESPA and HUD-
1/HUD-1 A regulations. And have prior experience in loan initiations,
filling up loan applications electronically and in loan processing
assistance. Customer service filed as a pharmacy clerk/data entry operator
where my duties were to ascertain the patients' and physicians' information
in order to fill their prescription(s). In addition, contacted patients and
physicians to verify prescriptions and enter pertinent information to the
pharmacy's database. Plus, I worked as loan clerk originator where my
duties included requesting loan payoff documentations, filling and
providing final payoff balance to the loan officer(s) and to provide
assistant to the loan processors if needed. Have knowledge of computers and
computer software such as Microsoft Word, pharmacy software such as
Prescription Solutions and the Internet.
EXPERIENCE
Loan Document Reviewer 10/2012 to 02/2013
Deutsche Bank (Advantage Staffing), Santa Ana, CA
Duties included but not limited to entering borrower{s} information in to
the bank data base if it's missing or incorrect, review and compare to make
sure that bank{s}data are the same in the mortgage note (borrower's name,
property address, loan amount and others). Make sure all of the
information correct and or not missing in the Deed of Trust, Final Title
policy and other documents prior for filling. Change status of the
mortgage loan in the system if the mortgage loan is been transferred from
to another lender and to review all files in order and in timely manners.
Make sure closing/final settlement instructions to escrow/title are in the
final loan document and review and HUD -1 or HUD-1a Settlement Statement
for accuracy and compliance per 2010 RESPA regulations.
Pharmacy Clerk/Data Entry 10/06 to
12/10
Prescription Solutions, Cypress, CA
Duties included but not limited to entering patient personal information to
the pharmacy database (using Prescription Solutions), entered the doctors'
or physicians' prescriptions, and contact patients, when necessary,
regarding their prescription(s). In addition, verified written
prescriptions with doctors' or physicians' office and assisted in other
departments as needed and assigned.
Final Payoff Clerk/Loan Originator 09/02
to 04/06
DiTech.com, Costa Mesa, CA
Duties included making calls and sending faxes to banks or Mortgage
Company's requesting the final mortgage loan payoff in a time sensitive
manner, assisting loan processor in reviewing and to ensure all loan files
needed are complete, review expiration dates for credit report, TVOE, rate
lock, appraisal approval, provided updated final payoff information to
the loan processor, if requested. Communicate with borrowers verifying
information or obtaining clarification of information from the title
report. In addition, made calls to initiate a loan application with the
loan borrower(s) and to fill up and entered their information through an
electronic application process and transferred the loan borrower to the
loan officer once loan application is complete.
EDUCATION
High School Diploma, Rancho Alamitos High, Garden Grove, CA
SKILLS
. Loan initiations and as well as assisting in loan processing in a
paperless mortgage environment
. Strong customer service oriented
. Detail oriented
. Excellent multi-tasking and communication skills
. Ability to manage time well in a busy production environment
. Problem solving skills,
. Strong computer skills using multiple software programs and data entry
. Positive attitude and as well as a team player
Contact this candidate