Customer Service Marketing

Steven Eloiseau

Marketer at Power Home Remodeling Group

******.********@*****.***

Experience

Marketer at Power Home Remodeling Group

January 2013 - Present (5 months)

# Develops marketing plans, creative briefs, and project presentations which have generated over $100,000 in

gross profit

# Analyzes marketing and competitive industry data to support local and national marketing strategies

# Works directly with marketing vendors to manage multiple databases with over one million key perspective

and current clients

# Participates in daily strategy meetings with upper level management to develop new programs and

initiatives

# Consolidates data findings to produce project recommendations and recap promotional tactics

Patient Service Representative at Memorial Sloan-Kettering Cancer Center

June 2012 - October 2012 (5 months)

# Ensured that each physician practice session was well prepared, well organized and fully utilized and that

each patient visit occurred with satisfaction

# Served as a liaison between the patient, family, and clinical team during the office visit

# Performed a complete registration of patient clinical, financial, and demographic information into the Epic

system

# Scheduled patient appointments in Epic system; made reminder and no show calls, and provided schedule

information to the practice

# Maintained patient charts/records/clinic logs and database in health center. Retrieved lab, pathology and

diagnostic data from the outside laboratories

Social Work Intern - EOP/AIM at Stony Brook University

October 2011 - May 2012 (8 months)

# Advised students on academic, career, and personal issues; identified the educational and career options

appropriate for each student

# Monitored academic progress of students, determined eligibility and satisfactory progress toward degree,

and identified current and potential needs or problem areas

# Organized and scheduled college tours for high school students and educated them on the college

admissions process, trends, procedures and testing

Social Work Intern - Disability Support Services at Stony Brook University

August 2011 - May 2012 (10 months)

#Provided social work counseling to students with disabilities

#Assisted students in accessing the many resources of the University

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#Provided psycho-social assessment and diagnosised of behavioral disabilities with recommendations and/or

environmental manipulations at the University

Head Counselor at YMCA of Greater New York

June 2011 - August 2011 (3 months)

#Planned, directed, and monitored the execution of the developmental camp program

#Participated actively in all the activities and motivated campers for their participation in the same

#Provided counseling and practical training about outdoor skills like swimming, homesteading, wilderness

survival etc.

Direct Care Counselor at Maryhaven, Inc.

August 2009 - July 2011 (2 years)

# Counseled students with disabilities and assisted them in accessing the many resources of the University

# Provided psychosocial assessment and diagnosis of behavioral disabilities with recommendations and/or

environmental manipulations at the University

# Created and started the club A.L.I.A.S (A Leader in All Students). A meeting that I ran once a week to

discuss different ways that students with disabilities can still prevail, make a difference, and positive change

on a college campus

Languages

English (Native or bilingual proficiency)

Haitian Creole (Native or bilingual proficiency)

Skills & Expertise

Windows

Mac

Microsoft Office

Internet Explorer

Apple Safari

Firefox

Google Chrome

Bilingual

Sales

Marketing

Team Leadership

Fundraising

Teamwork

Social Media

Public Speaking

Data Entry

Large-scale Event Planning

Customer Service

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Management

Large Scale Events

Psychotherapy

Social Services

PowerPoint

Program Development

Healthcare

Leadership

Crisis Intervention

Mental Health

Case Managment

Community Outreach

Training

Education

Stony Brook University

Bachelor of Science (B.S.), Social Work, 2008 - 2012

Grade: 3.3/4.0

Activities and Societies: Alpha Phi Alpha Fraternity Inc., N.A.A.C.P (Stony Brook Chapter), Blackworld

Newspaper, The Turners/AIM Mentors Program (TAMP)

Honors and Awards

Deans List (2008-2012), Order of Omega Honor Society

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Steven Eloiseau

Marketer at Power Home Remodeling Group

******.********@*****.***

Contact Steven on LinkedIn

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Contact this candidate