Sales Manager

Tuan A. Dinh

***** ****** ****** ***. *, Garden Grove, CA 92840

Phone: 916-***-****

Email: ****.********@*****.***

EDUCATION:

~ University of California, Davis 2008-2011

Emphasis: Mathematics

~ Coastline Community College, 2013-Present

Emphasis: Accounting

WORK EXPERIENCE:

Home Depot, Elk Grove, CA

LEAD INVENTORY SPECIALIST -- 05/12 to Present

- Lead the team in BIA department and provide backup support to ensure tasks are completed for entire department.

- Train new employees and provide technology support.

- Ensure completion of admin/office work (i.e. filing, signage, PowerPoint, and provide desktop and first phone support.)

- Complete scan-outs and daily action list execution.

- Assess proper pricing for all products and ensuring they meet company standards.

- Maintain proper on-hands and pricing for customers.

- Assessing value of certain products and providing key feedback and recommendations for sales boosts to Department Manager.

- Demonstrate excellent customer service skills to be applied to internal and external customers.

- Use of different types of machinery (i.e. inventory devices, pallet jacks, handcarts and printing carts)

Home Depot, Elk Grove, CA

PAINT SPECIALIST – 11/11 to 05/12

- Lead the team in paint department and provide assistance to the department supervisor.

- Train new employees and provide product knowledge support.

- Ensure completion of daily tasks for department and assist the department supervisor (i.e. first phone tasks, customer complaints, ordering, and

organizing department for safety.)

- Maintain the paint department’s rank as number one in sales in the entire West Coast –the highest revenue department in the company.

- Ensure customer satisfaction, drive sales, build sale skills, and gain product knowledge.

- Identify and explain different types of paint (i.e. flat, stain, eggshell, and semi-gloss, demonstrate faux and decorative finishes, various painters’

tools, explain the different uses of adhesives, solvents, and caulks.)

- Use various machinery and equipment to match and mix paint.

- Assess customer needs and provide recommendations to certain products.

- Provide information on product features and know related items to sell an entire project.

- Cooperate with Department Supervisor, Sales Specialist, Inventory Management, and Associates to ensure customers’ needs are met.

Pizza Guys, Brentwood, CA

ASSISTANT MANAGER -- 6/08 to 10/11

- Assign duties and tasks for drivers; take inventory & order supplies; handle customer complaints.

- Assist management in tripling sales in a span of just six months by targeting delivery improvement - sales increased by 6% each month.

- Create and implement rewards system for upselling; create an employee spotlight award to boost morale and sales in the store.

- Successfully manage rush hours with over 4K in sales by assessing the appropriate areas of work to certain drivers.

- Open and close cash registers, credit card terminals, and online transactions to ensure money-flow are reconciled with sales.

- Assign duties and tasks for shift leaders; take inventory & order supplies; handle payroll in absence of Manager; handle customer complaints..

- Handle accounting for manager through collecting payments, depositing payments, and reconciliation.

SKILLS

- Languages spoken: Vietnamese and English

- Analytical/practical skills in producing high sales

- Technologically up-to-date

- Microsoft Word, Excel, and PowerPoint

- Typing Speed – 60 WPM

- Able to perform assigned tasks and projects within narrow timelines

- Demonstrated ability to ensure complete and accurate data entries into system

- Thorough understanding of maintaining accurate computer and paper records

Contact this candidate