PRODUCT MARKETING
Accomplished Marketing professional with a successful track record
developing effective marketing communications strategies and creating
innovative materials in all media. Proven talent for motivating staff,
organizing projects and delivering results.
Creating Integrated Communications Event Planning
Plans
Marketing Process Training Product Management
Vendor Management & Collaboration Product Launches
Internal Communications Sales Collateral Design
Project Management Web Site Design
Case Studies Campaign Evaluation & Measurement
MOODY'S INVESTOR SERVICES 2013 - Present
Technical Documentation Specialist
. Develop a series of playbooks and training course presentations for a
new rollout of Salesforce.
. Assist in the execution of UAT including writing scripts, testing
scripts and assisting testers.
TRANSPERFECT TRANSLATIONS 2008 - 2010
Technology Marketing Manager
Managed the production of marketing deliverables specific to TransPerfect's
suite of technology products; developed product-specific content for use on
company websites and in online direct marketing programs; worked with
international technology and enterprise sales groups in the creation of
product messaging and value statements; supported company trainers in the
development of internal communications and training of global business
development team; served as product expert when working with public
relations, event and campaign management teams.
. Developed Salesforce.com CMS ticketing process to track creation and
progress of marketing requests submitted by in-house clients.
. Managed the successful launch of new technology product releases
including the creation of new collateral, participation in virtual and
live trade shows, and direct mail announcements.
. Created and managed process for the submission and completion of case
studies and white papers.
ADVENT SOFTWARE INC. 2006 - 2008
Product Marketing Associate
Managed the creation and execution of product marketing plans; managed
pricing and lead cross-functional team in the development of pricing and
product forecasting; directed Communications team in the creation of
product positioning, marketing collateral, supporting documentation, trade
show participation, and product launches; managed and trained constituents
for commercialization and operational processes for the execution of sales
contracts, product fulfillment, product billing and product renewals;
managed and executed internal communication programs; project managed
activities and reporting to meet strategic marketing goals; managed
documentation and operational processes for alliance partnerships.
. Managed the successful launches of two new Hedge Fund Accounting
software releases including the creation of new collateral, delivery
of internal training, creation of new contracts, pricing and product
fulfillment procedures.
. Developed Global Accounts Intranet website for internal cross-
functional communications.
. Managed execution and tabulation of results for market research and
validation project in support of future release roadmap planning.
IBM SOFTWARE GROUP (formerly Isogon Corp.) 1999 - 2005
Senior Marketing Specialist
Developed and produced collateral, direct mail and web site campaigns for
two lines of business; created annual marketing plans and budget with VP of
Marketing to drive lead generation and brand awareness; managed outside
agencies and vendors; tracked marketing ROI; managed marketing content for
corporate web site; developed promotions for company sponsored events and
managed CRM database including training and content.
. Designed and delivered Sales and Customer Relationship Management
process and software training to sales and product management teams.
. Led conversion from in-house Customer Relationship Management database
to Goldmine, including the customization of the database, launch and
training of international sales force.
. Developed new workflow processes for the management of leads and
current customers resulting in higher sales productivity and advanced
reporting metrics.
HUMMINGBIRD LTD. (formerly CompInfo, Inc.) 1997 - 1999
Marketing Coordinator
Managed direct mail campaigns; conducted market and competitive analysis
and assisted in new market identification and development; maintained
client and prospective client database; coordinated marketing activities;
placed internet and magazine advertising; directed development and
maintenance of company web site; supervised design and production of
marketing brochures, ads and mailers; prepared software and service
proposals; coordinated company conferences and trade shows.
. Converted contact database from ACT! to Goldmine.
. Implemented regular direct mail schedule for both customer and
prospect contact.
. Supervised and collaborated on the design and launch of a new web
site.
Computer Skills
Microsoft Office (Word, Excel, PowerPoint and Access), Microsoft Visio,
Lotus Smart Suite, QuarkXPress, Adobe Acrobat Professional, Adobe
Illustrator, Adobe Photoshop, Camtasia Studio, Adobe Dreamweaver, HTML,
Adobe Flash, Salesforce.com CMS, Goldmine Marketing & Sales, MS SQL, MS
FrontPage, Crystal Reports
Education
Bachelor of Arts in English Literature, Pace University, New York City