Sales Customer Service

Paul P. Montelbano

**** *** ******** **. 561-***-****

Boynton Beach, FL 33437 ***********@*****.***

SALES PROFESSIONAL

Summary of Qualifications

* Seven years of strong sales experience

* Master of negotiations

* Powerful but gentle closing abilities

* Passion for gaining personal relationships with clients

* Adept at training, motivating, and managing personnel

* Excellent communication skills

EMPLOYMENT

2012 - 2012 Audi Brand Specialist

Coral Springs Audi

. Internet Sales Manager and EBay sales contact

. Highlight additional products to customers such as accessories or after

sales service

. Place factory orders for customers specific vehicle needs including

European Delivery

. Negotiate the selling price of vehicles, including trade-in price

. Consistently maintain an excellent CSI rating

. Work in conjunction with senior management on problem identification and

resolution

2006 - 2012 Audi Brand Specialist Braman Motorcars

. Cultivate rapport, built and maintained client relationships to

successfully sell vehicles valued from $10,000 up to $300,000

. Internet Manager and EBay sales contact

. Provided training in job function, procedures, company policies, and

customer service to new associates

. Highlighted additional products to customers such as accessories or after

sales service

. Placed factory orders for customers specific vehicle needs including

European Delivery

. Negotiated the selling price of vehicles, including trade-in price

Accomplishments:

Winner of store walk around competition for 2011

Awarded several trips for outstanding sales performance

Successfully sold 33 new and previously driven Audi R8's

Selected for the Q5 Hybrid trip to Munich, Germany

Promoted to Internet Manager after 3 months of employment

Consistently maintained an excellent CSI rating

2005 - 2006 Dodge Brand Specialist Monarch Dodge

. Completed associated paperwork attributed to the sale

. Internet and Ebay sales contact

. Talking with customers to understand their requirements and expectations

of a car

. Conveying the superiority of that model over others available in the same

format

. Suggesting an appropriate model to match the customer's needs and

lifestyle

Accomplishments:

Maintained a 990 CSI rating for 12 months

Consistently held position as one of the dealerships top ranked

salespersons each month

Prior Employment non-related

EDUCATION

Stony Brook University 1989-1991

Completed over one hundred hours of Grant Cardone Sales training

Annual Paul Webb Sales training

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