Customer Service Data Entry

L IZA YOUNG

* ** - *** - ****

y *********@*****.***

Recognized as an enthusiastic, hardworking dedicated team player, capable of handling multiple projects simultaneously.

Cultivate and maintain positive and productive relationships with all contacts through solid communication, customer service

and interpersonal skills.

Strengths in quantitative and operational troubleshooting and problem solving.

Maintain excellent written and oral communication skills.

Able to perform tasks with very little supervision.

Work Experience

Train, Babcock Advisors LLC-Investment Advisory Firm, New York NY 2007-2013

Placed buys and sells trade orders with various banks and brokers, and allocated the trades at the end of the day to various

accounts.

Provide trade allocations and settlement instructions to brokers.

Resolved any discrepancies involving trade order.

Add new securities and missing prices to securities information and prices files.

Train, Babcock Advisors LLC-Investment Advisory Firm, New York NY 1996-2013

Operation Specialist

Responsible for daily updating of database with prices and transactions from banks and brokerage firms.

Handle all inquiries from brokers and custodians to promptly clear up any trade breaks.

Daily download and affirmation of broker DTCC confirmations for regional offices.

Served as liaison between banks and brokers for timely sett lement of trades.

Notify portfolio managers and associates of accounts overdrawn.

Research and repair rejected records from Data port translation log files.

Worked with Advent Portfolios Exchange to trouble shoot problems with Advent System.

Download the monthly statements from the custodians and filed them in the individual accou nt folders located in a storage

file on the computer.

Daily reconciliation of portfolio cash and positions through REX for over 850 accounts.

Monthly reconciliation of manual accounts comparing APX cash ledger against custodian statements and websites.

New account set up and account maintenance.

BEA Associates LLC-Investment Advisory Firm, New York, NY 1989-1996

Operation Specialist

Liaison with counter parties and all back office teams in the firm to settle any trade breaks or discrepancies on T+1.

Notify custodians of daily trade activity.

Daily settlement of equity, fixed income, mutual funds and cash transaction between brokers and banks.

Request cancel and re-bills of broker confirmations and obtain missing trade confirms.

Update system trading application with new brokers.

Maintain current settlement instructions on Omgeo Alert.

Prepared client reporting packages on a month end basis.

Assist auditors with data entry of cash and withdrawals update.

E ducation

B .B.A. in Business Management

I ona College - N ew Rochelle, NY

N ew York Institute of Finance

D iploma in Secretarial Studies

T aylor Business Institute o f N Y

S kills

Proficient in Micro Soft Words, Excel, Power Point, Advent Portfolio Exchange Programs, Moxy, APX, REX, Data Exchange,

Data Port, DTCC, Oasys, Omego Alert, Bloomberg

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