Customer Service Accounts Payable

PERSONAL EXPERIENCE

Accounts Payable Administrator

Controllers Department 04/08- 08/12

Marsh & McLennan companies

• Corporate Accounting & Bookkeeping

• Worked with Oracle financial accounting system daily

• Invoices/Expense Reports/Payment Transactions

• Processed weekly, semi-weekly and monthly garnishments

• Processed wires and requisitions for payment

• Check signing and wire transfer authorization

• Coded and posted expenses to various departments inter-company

• Audited and batched checks for signatures

• Posted Journal entries for month end reports

• Audited travel & entertainment expenses

• Assisted in year end preparation of 1099’s, reports and materials for auditors

Junior accountant

New York Medical Center 07/05 – 02/06

• Worked with accounting systems on a daily basis

• Assisted management with general ledger, accounts payable, accounts

receivable, sales, billing, collections, cash management

• Worked with time/billing systems – maintaining and updating

• Worked with project managers on related billing inquiries

• Processed invoices, including the billing of clients for supplies & services

• Resolved accounts disputes and billing discrepancies

Bookkeeper 05/03 – 06/05

Roberts & Domond Inc. New York, N.Y

• Managed day to day accounts payable and receivable activities including client

relationships

• Accurately processed invoices, purchase orders, expense reports, credit memos

and payment transactions.

• Possessed the authority to sign checks up to one hundred thousand dollars

• Processed wire transfers and bank checks/deposits

• Reconciled and balanced accounts and bank statements

• Prepared and formulated reports for quarterly audits

• Maintained adherence to corporate accounting and GAAP standards;

addressed escalated issues from vendors regarding accounts payable;

• Ensured accurate and compliant A/P files and records in accordamce with

company policies and government regulations.

Credit acquisition specialist 06/01 – 05/03

Sears, Brooklyn, N.Y

• Handled customers inquiries, complaints, billing questions and payment

• New applications and credit limit increase request

• Interfaced daily with partners in accounting, fields service, new applications,

operations and consumers affairs divisions

• Became the lead “go-to” person for new reps, particularly in the handling of

challenging calls. I was one of the company’s primary mentors/trainers of both

new and established employees

• Performed market research surveys on customer needs and requirements

• Prepared weekly credit reports for the sales team and sales management

• Assisted in training of new customer service representatives and associates

• Worked with new customers in the development of new accounts and the

implementation of new systems in stores

• Processed and evaluated credit application

• Resolved credit issues and complaints

Personal details

Bernadette Little

941 E 95th Street, Brooklyn, New York, 11236• 347-***-**** or 347-***-****) •

**********@***.***

Education

Bachelors of Arts, Business/Economic-Accounting emphasis

Brooklyn College

1626 Bedford Avenue

Brooklyn, NY, 11234

Computerized Accounting Procedures

TCI College of Technology

New York, NY 10012

Skills

ENTERPRISING, HARD-WORKING AND TECHNICALLY SKILLED ACCOUNTS

PAYABLE ADMINISTRATOR known for accuracy, attention to detail and timeliness in

managing disbursement functions for diverse-industry employers.

A/P and A/R career spans 15 years of experience in manufacturing, retail, medical and other

industries which included accountability for the processing of up to 15,000 invoices over ($1M)

per month.

Supported with credentials of a (BS in accounting) and proficiencies in generally accepted

accounting practices (GAAP) as well as MS Oracle-people conversion system, Peachtree,

QuickBooks.

IT Skills

Windows 2000 •MS Word and Excel • Peach-tree Accounting •Quick-books

Oracle Software •

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