Land O’ Lakes, FL *****
Phone: 305-***-****
Email: ****************@*****.***
Sandra V. Pratt
Objective: To be a great asset to a growing company, by utilizing my Administrative /Analytical, and Management
Skills to its Perfection.
Qualifications:
• Over 19 Years Administrational Experience utilizing Superior office management/administrative skills
• Over 9 Years Executive/Senior Admin. Assistant at the Vice President or President level
• Over 16 Years Management /Analytical Experiences includes but not limited to Configuration,
Contractual, Project, Coordinator, Warehouse, logistics, Accounts Receivable, HR, Property/Commercial
Key characteristics/skills include
• Effective at multi-tasking
• Well organized, attentive to details
• Self-starter, proactive
• Manager/Supervisor Skills small/large group
• Capable of working quickly and accurately
• Enjoys problem solving/reasoning
• Experienced and effective at time management and work planning
• Solid communications skills-both written and verbal
• Facile with numbers, comfortable performing math functions, including calculating percentages and
averages
• Understands basic business terminology
Tech/office management software savvy
• Proficient in MS-Office including Word, and Outlook
• Expert in Excel/Access(Vlookup, pivot table, solver, query, macros, editing, import, export, charts, tables,
merging files, filter and sort data, arithmetic formulas etc.)
• Expert in PowerPoint, proficiency in "Access"
• Ability to type over 100 WPM
• Accounts Receivable and Payroll (HR) Expert in Quicken/QuickBooks PeopleSoft etc.
• Expert in YARDI, ADPICS Procurement Database
• Exceptional Computer skill and Experience in utilizing most Operational Systems
Personal attributes
• Friendly, even tempered
• Self confident, Maintain control under pressure
• Hard working, hands on, strong work ethic
• Take charge: assertive, yet diplomatic
• Committed to quality, accuracy and excellence
• Professional appearance and demeanor
• Comfortable working independently and/or Team
• Enjoys self-managing small/Large projects
• Available to work flexible hours/overtime/holidays/Saturday
• Willing to Travel
• Understands and enjoys large company operations (Fast-Pace, Deadline oriented)
Education
2003 – Gold Coast Professional Schools, Inc.
Community Association Management
1993 – Business Administration Prospect Hall College
Business
Reference upon Request
Experiences
10/2012 – 4/2013 Service Dispatch Edd Helms A/C & Electric, Inc. Miami, FL
• Dispatch service call to Technician
• Setup/Maintain tech schedules and follow- up appointments
• Independently resolving issues and questions when possible and routing problem
incidents to the appropriate internal teams for resolution as necessary,
• Created and Maintained Accurate Client reports including Client Surveys,
Documented Policies, Files, Stats, and Systems Reports etc.
• Maintain and submitted contract files, audits and invoices
10/2010 – 10/2012 Contract Coordinator International Design Developers, LLC Miami, FL
• Analyze and managed contracts/Sub-contracting for content, clauses and definition of outstanding contractual matters
• Collect documentation relating to events justifying delays and added expenses to customer.
• Worked closely and Assist Business Marketing Development Department
• Develop cost and price analysis documentation, commerciality determinations and other Federal Acquisition
Regulation documentation required
• Coordinate and perform contract close-out actions,
• Assist in Financial Analysts
• Submit commercial project completion reports
2/2008 – 12/2010 Facilities Coordinator Broward County Private Schools Assoc. Hollywood, FL
• Maintain tenant leases to assure full compliance with lease provisions.
• Handle and maintain all new leasing application
• Manage escalations,
• Enforce timely collection of all rents and dues.
• Procures and plans acquisitions for standard or specialized Items, and services
• Reviewed requisition package to ensure regulatory, and procedural requirements met.
• Processed Accounts Payable and Receivable
• Handle purchasing and procurement, annual budget, income projection, fiscal year reporting of budget projections.
6/2006 – 8/2008 Property Manager Coordinator Crimson Services, LLC Plantation, FL
• Prepare annual budgets and income projections in a timely and accurate manner.
• Maintain and Submit accurate records of all community transactions (i.e., rent rolls, delinquency).
• Maintain continuity of work operations.
• Documented and communicated needed actions to management.
• Discovered irregularities and determining continuing needs.
• Reviewed all monthly invoices/scheduled payments for occupancy costs (rent, CAM, taxes, etc.)
• Monitored and report lease expiration and lease options.
• Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies &
Procedure Manual.
• Coordinated operations of the property, including cleaning, security, life safety, engineering, etc.
• Managed contract administration services of staff
• Handle the preparation and submittal of contract bids
• Ensure compliance to contract terms and conditions.
• Compiles complete bidders' list from qualified applications.
• Maintain knowledge of suppliers, contacts with trade associations, Small Business Administration, or other sources.
1/1999 – 6/2006 Building Manager Assistant I General Services Administration Miami, FL
• Maintain accounting, financial and cost records.
• Handle purchase orders.
• Prepares and issued solicitation documents selecting appropriate clauses, ensuring clear and
• Completed specifications, including packing and delivery requirements or other routine supplemental stipulation.
• Possess working knowledge of the governing supply systems, programs, policies, nomenclature, work methods,
manuals and other established guidelines.
• Respond to tenant requests, concerns, issues and suggestion pertaining to unit services and rent.
• Conducted follow up visits to assure compliance with recommendation for corrective action as required.
• Purchase through bid system large & small-scale building equipment and parts.
• Tracked all small & large part orders, review, and validate invoices prior to Building Manager approval.
• Prepare monthly expenditure reports.
• Provide reports of inventoried stocked and warehouse items.
• Supervised on-site security and security screening staff and monitored computerized security system.