Manager Quality Control

Florian Muggli

717-***-**** . *******@*****.*** . www.linkedin.com/in/florianmuggli

PROFILE

SECURITIES OPERATIONS SPECIALIST

Consistently top-performing banking operations professional with more than

6 years of progressively responsible experience processing and monitoring

equity, fixed-income, FX, and derivative transactions. Possess

comprehensive background in corporate actions, securities settlements, and

cash and securities reconciliation. Highly regarded for communication,

organizational, and analytical qualities that contribute to effective

leadership towards achieving corporate goals. Exceptional ability to foster

profitable internal and external relationships. Possess written and oral

fluency in English and German and proficiency in French. Relevant, formal

education complements successful career.

Trade Execution & Monitoring . Electronic Trading . Risk Analysis . Data

Collection & Analysis

Corporate Actions . Securities Settlements . Project Management .

Stakeholder Relationships

P&L Reporting . Client & Staff Training . Process Improvements . Data

Automation

Cash & Security Reconciliation . International Business . Fund

Administration . Securities Lending

Professional Experience

LOMBARD ODIER & CIE - ZURICH, SWITZERLAND 2010-2012

Lombard Odier is one of the largest private banks in Europe; manages $200B

in client assets.

Account Manager Global Custody

Coordinated client, external-portfolio manager, and the bank's internal-

departmental activities, including securities settlements, corporate

actions, fund administration, tax reclaims, IT, legal, trading, and

securities lending. Verified all client trades; resolved trade brakes with

back office and brokers. Prepared monthly client-investment reports for

more than 30 investment funds; furnished quality control for client-

specific, financial reporting. Served as clients' first point of contact;

analyzed client problems and concerns to develop and implement quick

resolutions. Established and implemented new investment funds and

coordinated complex account openings. Launched funds, prepared new fact

sheets, and revised contracts and other legal documents. Trained newly

hired employees.

Reduced work hours 25% and error risks by automating client investment

reporting.

Improved operational processes resulting in 20% cost reduction and an error

rate close to zero.

Selected by senior executives to serve as the primary contact for one of

the largest and highest-profile client of the bank after 7 months of

employment.

Created and revised documentation processes that ensured knowledge

transfers to new employees and successors would follow established

procedures.

Bank Julius Baer & Co. Ltd - Zurich, Switzerland 2007-2010

Bank Julius Baer is a leading private banking group with $300B in client

assets.

Corporate Actions Specialist

Processed voluntary and mandatory, domestic and foreign, corporate action

events, such as M&As, offers, and redemption of structured products and

options. Analyzed terms and conditions of corporate action events.

Assembled client instructions for custodians. Booked transactions and

reconciled cash and security balances. Verified and authorized transactions

of associates. Processed such complex transactions as government debt-

restructuring and hedge fund reorganization-appointed by the team leader

specifically to process the transactions. Collaborated with Trading Desks,

IT, and Operations personnel and custodians to develop efficacious

workflow. Executed daily processing and validation procedures; ensured

integrity and consistency of corporate-action data across multiple

platforms. Monitored business-transaction posting and storage.

Produced 10% savings in work-force hours and more-efficient productivity

and significantly reduced risk by identifying and instituting process

improvements.

Raiffeisen Switzerland - St. Gallen, Switzerland 2002-2006

Raiffeisen Switzerland is the third largest banking group in Switzerland.

Raiffeisenbank Sirnach is a subsidiary of Raiffeisen Switzerland.

Securities Settlements Specialist, 2005-2006

Processed physical-security settlements, including securities verification,

bookings, and delivery. Reconciled security balances between the bank and

custodians. Verified and authorized colleague transactions. Supported other

teams in day-to-day business.

Managed a major project to repatriate 2000 physical bonds from headquarters

to 100 local banks throughout Switzerland; completed the project 5 weeks

before the deadline.

Apprentice, Raiffeisenbank Sirnach, Sirnach TG, Switzerland, 2002-2005

Informed clients about bank offerings and promoted credit cards, account

openings, and all other available services.

Education

ZURICH UNIVERSITY OF APPLIED SCIENCES, SCHOOL OF MANAGEMENT & LAW

B.S. in Business Administration 2012

Concentration: Banking & Finance

Top 10% of Class

Bank Linth Award for Best Bachelor Thesis in the Banking & Finance

Department

Technical Expertise & Skills

MS OFFICE SUITE (WORD, EXCEL, POWERPOINT AND OUTLOOK)

Lotus Notes

G stion 2 (G2)

HOST

BOSS

SWIFT messaging

Euclid

MINT

Linguistic Skills

ENGLISH, WRITTEN & ORAL FLUENCY

German, Native

French, Written & Oral Proficiency

Contact this candidate