Management Manager

Jennifer L. Bako

**** ***** ***** • Uniontown, Ohio 44685 • 330-***-**** • ********@******.***

CORPORATE COMMUNICATIONS - PROJECT MANAGEMENT - INTERPERSONAL SKILLS

Corporate communications professional with 20 + years experience at a global company. Cross-functional

experience in developing and managing programs for investor relations, marketing communications, internal

communications, corporate events and administrative functions.

• Project Management • Organizational Skills

• Interpersonal Skills • Internal Communications

• Investor Relations • Marketing Communications

• Event Management • Employee Development

• Investor Perception Studies • Employee Surveys

• Annual Reports • Executive Presentations

• Website Management • Vendor Acquisition/Management

• Global Cross-Functional Teams • Market Intelligence

PROFESSIONAL EXPERIENCE

DIEBOLD, INCORPORATED, North Canton, Ohio (1992 to April 2013)

Manager, Corporate Events (2012 - 2013)

Manager, Investor Relations (promoted) (2005 – 2012)

Sr. Specialist, Investor Relations (promoted) (2003 – 2005)

Sr. Marketing & e-Communications Coordinator (2002 – 2003)

Sr. Corporate Internal Communications Coordinator (promoted) (2000 - 2002)

Associate Internal Communications Coordinator (promoted) (1998 - 2000)

Executive Assistant (promoted) (1997 - 1998)

Administrative Coordinator (promoted) (1995 - 1997)

Senior Secretary (promoted) (1995)

Secretary (promoted)(1993-1995)

Clerical Assistant (office education student)(1992-1993)

KEY PROFESSIONAL ACCOMPLISHMENTS

Corporate Events

• Managed overall meeting logistics for large corporate events including contract negotiations with suppliers,

registration website development, event communications and surveys, group rooming lists with hotels, ground

transportation, food and beverage, and audio visual support.

Investor Relations

• Developed and executed a comprehensive investor relations program within budget for institutional and

individual shareholders through activities such as road shows, on-site meetings, conferences, conference calls,

individual investor fairs and investor relations website.

• Managed the production of the annual report. Significantly reduced costs while maintaining a high quality

product by evaluating processes and working closely with suppliers.

• Prepared executive presentations for analyst, annual shareholder and other high level

meetings.

• Researched and reported to company executives market intelligence information on competitors, including

analyst notes, industry news and earnings information.

• Managed relationships with stock intelligence firm and other suppliers to produce

monthly/weekly top shareholder reports, perception study/surveys, website content,

conference calls and webcasts.

Marketing Communications

• Coordinated production of marketing materials (literature, videos, ads, case studies,

tradeshow signage) for business units.

• Reviewed, approved, managed and published information on Diebold’s website.

Internal Communications

• Developed and coordinated internal communication programs for employees through various channels such as

electronic, print, recognition programs and face-to-face meetings.

• Managed production of weekly e-mail newsletter to associates.

• Served as editor of printed employee publication as well as created the first online version of the publication

that included supplemental stories as well as links to PDF versions of the printed publication on intranet.

• Managed a program of specialty items consisting of clothing and other products with the company logo for

employees.

• Part of team, including other internal leaders and external suppliers, that developed intranet for employees.

• Managed employee volunteer group to create and provide discounts/programs for employees as well as

overseeing various events such as picnics, cookouts and service recognition activities.

Administrative

• Direct management responsibility for various clerical positions within Corporate Communications division.

• Managed the budgeting process for Corporate Communications division by working with the leaders of each

function and tracking monthly progress.

• Wrote press releases for external personnel announcements, various other corporate announcements as well

as a monthly newsletter of sales success stories for U.S. sales employees.

• Coordinated and ran meetings for a Partnership Forum group (members included division management and

key suppliers).

• Assisted groups with proofreading communications materials ranging from press releases to brochures.

EDUCATION

Walsh University, North Canton, Ohio

Master’s Degree in Business Administration

Major: Business Management

Graduated: April 2009

Bachelor's Degree in Management

Major: Business Management

Graduated: December 1999 (Cum Laude)

Stark State College of Technology, Canton, Ohio

Associate's Degree in Business Management Technology

Major: Sales/Marketing

Graduated: May 1998

TECHNICAL SKILLS

Excellent organizational, project management, writing, editing and communication skills. Proficient in Microsoft

Word, PowerPoint, Excel, FrontPage, SharePoint and StarCite programs. Also familiar with Photoshop and

Adobe Acrobat Standard version for editing.

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