Jonathan Anderson
Ypsilanti, MI 48197
********@*****.***
Business Manager Sales/Marketing
Highly skilled operations manager, retail sales manager, and business
leader. Gaining exceptional results for fortune 500 companies while
influencing associates to accomplish organizational goals.
Education
Bachelor of Business Administration, Eastern Michigan University
Major: Business Management, 4/2009.
Professional Experience
Avis Budget Group Operations Manager 5/11-present
. Supervise and coach over 200 employees on a daily
basis
. Improve operational systems, policies, processes, in
support of customer service and creating lean
processes.
. Maintain standards for audits and liaison to outside
vendors.
. Operate two airport locations with over 6000 in fleet
vehicles
. Conduct presentations/meetings and conference calls
Radio Shack Store Manager 8/10-
5/11
. Organized departmental activity and store operations.
. Coached/ trained sales team on product knowledge &
selling skills.
. Prepared weekly financial reports to headquarters of
accounts payable and receivables.
. Hired, trained and managed sales team, while
influencing creative sales strategies for cellular
sales.
. Piloted launch of new kiosks and trained/mentored
fellow store managers in the district.
Circuit City Home Theater Specialist
8/08-2/09
. Consultative technical sales and support liaison for
multimedia equipment and training.
. Responsible for multimedia home theater equipment
sales and technological support.
. Maintained number one sales position in the
department and throughout the store.
. Achieved high level of customer satisfaction ratings
through customer support.
College Pro Painters Franchise Manager/Owner
2/07-11/07
. Owned and operated a $55,000 painting business
throughout the course of three months during the
summer.
. Interviewed applicants through a thorough selective
process while marketing services to prospective
clients.
. Hired and managed over 9 employees; met weekly to
initiate/discuss sales goals; as well as handled day
to day human resource related administrative duties,
including payroll; sales and review of financial
budgets.
. Resolved all customer inquiries and complaints via in-
person and telephone contact.
Honors/Certifications /Trainings
. Eastern Michigan University Alumni Scholarship, 12/05
- Present
. Received certification in Leadership Theories and
Organization - 12/08
. Trained in communicating with diplomacy and
professionalism 12/13
. Inducted into the Ethos Honor Society - 3/09
. Type 35 - 40 wpm, highly skilled business
applications of Word, Excel, Power Point, and other
software program applications.