Administrative Assistant Medical

L ilyana M. Traub

*** ** **** ******, **********, Florida 33324

Cell: 786-***-**** l t ********@***.***

DIRECTOR OF FIRST IMPRESSIONS

Over 10 years of experience as “The Director of First Impressions” to serve as the

face of the company for visitors, clients, and staff members, to insure they are

addressed in a respectful and professional manner.

Bilingual (English & Spanish) punctual and detail oriented individual with experience in office

management and support. Fast learner with ability to answer high volume of phone calls and message

t aking in a busy office environment. Excellent multitasking abilities with pleasant and easy going

demeanor.

E D UCAT IO N : M iami Dade Community College, Miami, Florida, Associate's Degree

P ROFFESIONAL EXPER IENCE :

V arious Temp Jobs with Law Fi rms:

2011 to P resent

Levine, Kellogg, Lehman, Schneider + Grossman, P.A. M i ami, Florida

Vernis & Bowling of Browa rd, P.A., Hollywood, FL Ca rner & Ba rzakay, P.A.,

F t.Lauderdale, FL

Katzman, Ga rfinkel, & Rosenbaum, F t.Lauderda le, F lorida,

2009 to 2011

D i rector of F i rst I mpressions/Receptionist

• A nswer a h igh volume of calls, screen incoming calls and t ransfer to appropriate staff member. T ransfer

calls from J udges A ssistant and Judges for teleconference hearings. G reet the clients and visitors in a

p leasant manner. Obtain name, purpose of visit, and contact appropriate staff. H andle the tasks of

maintaining the front desk and waiting room in a neat and orderly manner .

• Handle the tasks of managing incoming and outgoing faxes and delivering them to the appropriate staff

members. Sort and distribute mail. Perform general clerical duties to include but not limited to:

photocopying, faxing, mailing, and filing. Sign for and distribute UPS, F ed Ex, packages and courier

deliveries. Accept Summons, Subpoenas from process servers. Setup and coordinate meetings and

conference rooms as requested. M aintain the conference clean, with the appropriate supp lies. Purchase

office and kitchen supplies. Scheduled all appointments and updated the calendar accordingly. Support

staff in assigned project based work.

B rickell I nvestment Realty, M i ami, F lorida,

1996 to 2009

Administrative Assistant/Receptionist

• Received visitors to the office, obtained name, purpose of visit, and contacted appropriate staff. A nswer

i ncoming calls and screen to give to correct parties. A nswer customer questions pertaining to rules,

regulations and other details to homeowners associations and condominiums.

• Assist Property Management staff with receiving rent checks, issue receipts and direct checks to

appropriate accounting personnel . Office services such as housekeeping, purchasing office supplies,

ordering catering when needed and maintaining office equipment (computers, fax machines, printers,

photocopy machine, and telephone system).

• Processing applications for sale or lease. M aintain on a daily basis communication with building

maintenance for unit owners and tenants. Produce work orders for maintenance crew. Organizing

a ttorney and client meetings for Realtors to proceed with sales and closings.

J effrey M a rk Eisner, D.D.S., M i ami, Florida

1993 to 1996

Patient Coordinator

• Manage a medical front desk in areas of manual and computerized scheduling, billing and medical

i nsurance records, including major carriers and Medicaid. M aintain open lines of communication

between patients, physician staff, and laboratory personnel.

• Took the patients into examination room to do pre-check up with them prior to their visit with doctor.

Schedule patients' medical screenings and following up to obtain results. Obtain medical transcriptions

f rom physicians and collecting/processing patient’s co-payments at close of the day.

Mr. Paul M. M a r r iott, Bal H a rbor, Florida

1985 to 1993

Personal Assistant/Traveling Companion

• Managed an array of personal affairs for Mr. Marriott, Attended special functions and assisted him as a

t raveling companion when needed. M aintained all social agenda for travel with Mr. Marriott’s day to day

a ffairs.

• Launched high-profile parties and events. Coordinate all household staff and external contractors in daily

weekly schedules and tasks, including maid service, cooks, maintenance worker, driver, physical therapist

and nutritionist.

• CO MP U TER SK I L L S: Proficient in Microsoft Office applications: Word, Excel, Outlook,

WordPerfect, ACT

• REFERENCE (S) Available upon request . .

Contact this candidate