Human Resources Manager

S HERINE HALL

**** ** ** * * N O R S U N R I S E, 3 3351

FL

954-***-**** S H A L L 272@ G M A I L . C O M

P E R S O N A L S TAT E M E N T

Adaptable, high-energy Certified Professional in Human Resources (PHR) offering over 10 years of

managerial experience. I am a strategic problem-solver, who envisions smart solutions and executes with

urgency across all levels of the organization and I am an outstanding team player with the ability to organize

and prioritize work in a high-pressured situation. I am diplomatic when working with management and non-

management employees, and comfortable in handling sensitive and confidential information with the ability

to resolve. I capitalize on new opportunities and am skilled in multiple areas of technology, including MS

Office, AS400 and PeopleSoft.

HR Skills

Training & Development Employee Relations Orientation & On-Boarding

Recruitment & Retention Payroll & Benefits Administration Performance Management

HR Policies & Procedures HR Program/Project Management Organizational Development

Negotiation skills HR Coordination & Career Development HRIS Technologies

Professional Experience

Personal touch home care of fl inc Davie, FL

Home Health Care Company with over 100 employees

HR Manager: Sept 2002 to Present

I possess over 10 years of HR experience, starting as a Generalist/Payroll Manager. Two years later I was

promoted to perform a broad range of HR and Managerial functions including: recruitment, employee

training, and benefits administration. I conducted disciplinary action, exit interviews, HRIS and managed

HR records. I work with senior management to compile Annual Reports and develop new business strategies

for competitive advantages.

Key Results:

Ensured regulatory compliance (ADA, EEO, FLSA, FMLA, OSHA, and other state & federal regulations)

Coached and directed employees on effective communication and leadership skills

Identified, developed & delivered necessary training and development programs for clerical and field staff

Conducted pre-screening process for compliance regarding credentialing and background screening

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization to promote employee

engagement

Reviewed performance management outcomes and directed the process of organizational development and succession

planning

Proactively maintained personnel files in compliance with applicable state and federal requirements & responsible for

ensuring the integrity of HR data for all employees

Devised creative and cost-effective incentives along with morale-boosting programs that increased employee satisfaction and

productivity

Professional Experience (continued)

Investigated complaints brought forth concerning employees’ and patients’ misconduct or inappropriate behavior

Revised recruitment and interview processes for administrative and professional staff including interviews, skills testing, and

reference check

Provided leadership and developed training programs to foster a cooperative working environment and improve customer

satisfaction

Implemented Employee Retention Programs to assess the effectiveness of HR best practices

Administered compensation surveys, analyzed results and made recommendations to facilitate competitive compensation

Managed successful implementation of Safety at Work program including OSHA, worker’s compensation and all return-to-

work programs

Ensured the successful execution of organizational effectiveness and employee engagement

aurafin corporation- Tamarac, FL

Leader in manufacturer of Jewelry and precious Stones with over 100 customers

Accounts Receivable Analyst: Jan 2000 to April 2002

Key Results:

Increased customer retention by 33% to secure repeat purchase

Coordinated multiple projects simultaneously in a deadline driven environment

Education & Certifications

florida international University MIAMI, FL

Masters of Science (MS) in Human Resource Management, Aug 2011

florida atlantic university DAVIE, FL

Bachelor (BA) in Business Administration – May 2010

HR Designations:

PHR (Certified Professional in Human Resources), 2012

PROFESSIONAL DEVELOPMENT & AFFILIATIONS

Professional Development:

Phone: 954-***-**** Page 3

SHERINE HALL

Completed ongoing training in areas of employee and labor relations, workplace safety/security, record keeping and

Florida Home Care regulations

Established Wellness program and maintain wellness events to promote health consciousness

Affiliations:

Society for Human Resource Management (SHRM)

Human Resource Association of Broward County (HRABC)

Community Liaison - 4 Stars Medical Supplies Inc.

Personal Touch Home Care - Professional Advisory Committee (PAC)

Community Food Bank

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