Quality Assurance Sales

Location:

Posted:

March 13, 2013

DOLORES GUERRERO

*** **** **** *** • Fort Lee, NJ 07024 • 973-***-**** • *******.**********@*****.***

SUMMARY OF QUALIFICATIONS

Highly experienced financial services operations professional, specializing in Operations and Accounting processes. Proven

track record in a fast paced environment and to consistently meet deadlines.

EXPERIENCE

Arc of Hunterdon, Annandale, NJ

Client Support Analyst 08/11 to present

• Responsible for client social security monies including preparing request for Agency payee ship.

• Track client earnings, preparing reports and make deposits.

• Maintain related client bank account information, IHP accounts, general ledger report, and other accounting duties

as assigned.

HSBC Bank USA, New York, NY 01/05 to 08/09

Senior Securities Specialist

• Responsible for clearance of fixed income, DTC, and Euroclear trades.

• Acted as liaison between clients, front and middle office to ensure timely settlements of trades.

• Responsible for all end of day fail confirmations and fail balancing.

• Reconciled and researched principal and interest payments and accruals.

• Performed bank reconciliations for several accounts and processed adjustments.

• Analyzed counterparty exposure risk activity for weekly reporting to Senior Management.

• Collaborated with systems analysts and programmers in order to implement system enhancements.

JPMorgan Chase, Jersey City, NJ 06/01 to 12/04

Senior Securities Specialist

• Managed and reconciled all unmatched trades from Real Time Trade Match website.

• Prepared and distributed MBSCC break report to sales assistants and trading desk.

• Resolved open items on factor adjustments and money differences.

• Responsible for the processing, settlement and control of DTC eligible security transactions.

• Issued primary Commercial Paper, Certificate of Deposits, and Banker Acceptance via DTC.

• Assisted with projects and performed quality assurance testing.

TECHNICAL SKILLS

Proficient in the use of DTC Participant Terminal, PTC and Chase BDAS System, Euclid, ADP/Broadbridge Impact System,

FINPRO, Calypso, PeopleSoft, RTTM, CONGOS, BONY GSCS Clearance System, Global Plus, Turbo Swift, Blackrock

Aladdin System, Lotus Notes 123, Bloomberg News, Microsoft word, Excel, and PowerPoint, QuickBooks 2010