Manager Customer Service

RESUME

Hazel Evans

Phone Number: 847-***-****

Address: **** ******** **. ***** **** Beach

Email: ********@*******.***

Education background

College of Lake County: I obtained my GED in February of 2009.

College of Lake County: I attended the College of Lake County for the fall semester of 2010 to obtain my

certificate for medical billing and coding. I have completed an administrative office systems class in which I

learned how to use Microsoft Word, Excel, Access, and a little bit of PowerPoint. I also completed a Human

Anatomy and Physiology course, along with a medical terminology class. I plan to return to the college for the

upcoming 2011 fall semester to complete my billing and coding courses.

Employment background

McDonalds

Date employed: August 2007-April 2008

Pay Rate: $7.75/Hr

Position: Cashier/Drive-Thru

Manager: Karol Brown

Reason for Leaving: Personal dispute.

A Clean Sweep

Date Employed: August 2008- September 2008

Pay Rate: $9.00/Hr

Manager: Karen

Position: Housekeeping

Reason for leaving: Not enough gas mileage paid.

Super Kmart

Date Employed: June 2009-August 2009 & November 2009-April 2010

Pay Rate: $8.25/Hr

Manager: Sandy/847-***-****

Position: Cashier/Sales floor associate

Reason for leaving: Mother passing away in August, and no child care in April.

Special Skills

I am knowledgeable with many Microsoft based programs such as, Word, Excel, as well as Access. I am very

knowledgeable with how to use a computer along with the internet. I have excellent communication skills,

typing skills, customer service skills, and I am a fast learner. I am always willing to take on extra tasks, and

always make sure my job is completed correctly and in a timely manner. I always take my job seriously and I

am open to being critiqued. I am also willing to be trained.

References

Sandy

Occupation: Front End Supervisor

Relationship: Business

Phone Number: 847-***-****

Jessica Becker

Occupation: Home maker

Relationship: Personal friend

Years known: Two years

Cell Number: 847-***-****

Martha Irving

Occupation: National writer for the Associated Press

Relationship: Business

Years known: Two years

Cell Number: 773-***-****

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