Engineer Network

HAN YEOL KIM

***-** *****, ***#**

Forest Hills, NY 11375

Cell: 646-***-****

Email: ********@*****.***

Certified CCNA, CCIE(Written),

OBJECTIVE:

A position as a Network Engineer utilizing practical knowledge and

experience while offering an opportunity for professional growth and

advancement.

RELATED EXPERIENCE:

NTT America - New York, NY 11/06 - Present

IP Provision Network Engineer & Tier 2 NOC Engineer

* Proactively monitor customer network on various types of NMS and

perform 1st level trouble isolation. Open trouble ticket with US local

carriers to troubleshoot network related issues (layer 1

through layer 3). Notify customers of outage occurrence, status changes

and trouble recovery and escalate to management in a

timely manner when necessary.

* Configure NTT PE upon receiving work order, New Installation or

Modification order.

* Heavily work on MPLS & BGP in NTT Backbone

* Configure Cisco PE/SW & Juniper SW and assist CE installations.

* Work with third party vendors to coordinate on site support when

NOC dispatch to the site.

* Work with all NTT team in Global wide to coordinate project and

achive project goal.

* Receive customer trouble claims for global network and non-network

related services (ex: Internet and SI services such as Exchange

servers,Firewalls, etc.) via phone or email, open electronic TT, and

notify appropriate groups (NOC) within the same company or

vendors/carriers..

* Troubleshoot, isolate Sonet, Ethernet, ATM, T1, DS1/DS3, and OC3

data circuits.

* Monitor customer cage servers collocation and when it is

necessary, contact vendor and tape change.

* Monitor the Data Center infrastructure (Power, Air Conditioning,

etc) and troubleshoot 1st level.

* Contact US Local Carriers (Verizon, Level3, MCI, XO, Broadwing,

etc.) to escalate poor performance during an outage.

* Troubleshoot and configure IPSec VPN, EZVPN, DMVPN.

Mitsui USA - New York, NY 08/04 - 11/06

Help Desk Support

* Provided all IT related technical support NY HQ offices and include 10

branch offices through face to face, Remote desktop or phone (400

users)

* Repair and configure any hardware and any software issue.

(Window XP, MS office, Spyware, Virus, Pointsec, Citrix etc.)

* Install all IT supply such as Desktop, Laptop, Fax, PanaFax and

Network printer, Sprint wireless card, Black Berry etc

* Assists in the administration of various business application systems.

(Reuter, Bloomberg, SAP, Accounting systems, Risk Management systems,

Funds Transfer systems and others)

* Responsible for configuration, installation, testing and

troubleshooting developing and maintaining LAN.

* Assist Polycom video conference and Sprint Bridge if multi sites are

joined.

EDUCATION:

New York City College of Technology (CUNY) - New York, NY

Bachelor of Technology Degree (GPA 3.35) - 06/07

Yamasa Japanese Language Institute - Okazaki, Japan

Studied Japanese language and Certified Level 1 Japanese Language

Proficiency Test

Dae Jeon College - Dae Jeon City, South Korea

Associate of Literature in Japanese Translation - 2/97

Dean's Scholarship;

Certified with Division of Tourism as Japanese Interpreter

CERTIFICATIONS:

. CCIE (Written) - Working on the CCIE LAB

. CCNA

. A+

. Level I Japanese Language Proficiency 1?)

References and transcripts submitted upon request.

Contact this candidate