Customer Service Data Entry
Resume:
DEBRA GRIFFIN
Mesquite, TX *5149
**********@*****.***
Summary
Highly focused and result driven with over twenty years of experience in
management, administrative, financial and customer service-oriented
environments. Excels at working across departments to resolve issues and
improve the company's bottom line. A positive communicator with the
ability to hire, train, and mentor staff. Possess strong analytical and
problem solving skills, with the ability to make well thought out
decisions.
Highlights
Team Leadership Accounts Payable & Receivable Data Entry
Bank Reconciliations Multi-Tasking Asset Management
Financial Accuracy Prioritize Workflow Extremely Time Managed
Professional Experience
Accounting - Lead Rater, 9/2011 - 1/2013
Alexander's Mobility, Garland, TX
. Cross-match support documentation to validate activities for payment.
Accurately rate and process high volume of revenue payments for 120
independent contractors.
. Verify information on freight bills according to tariff and specific
account contract terms and freight bill sheet in order to generate
data for the invoice program.
. Maintains current account data necessary for issuing invoices and
distributing revenues within the required time periods.
. Train new employees in addition to supporting team during software
rating system conversions.
. Manage team of 5 members work flow to ensure weekly deadline
completion is attained.
. Research account transactions, demonstrating an ability to recognize
and resolve discrepancies.
Accounting - Asset Administration, 8/2004 - 6/2009
Westdale Asset Management, Dallas/Austin, Texas
. Managed replacement and deferred maintenance escrows for over 100
multi-family property portfolios. Coordinate and recoup $15 million
in exterior renovation funds through mortgage escrow accounts.
. Audit construction files for accuracy in expenses and payments. Code
with correct G/L account; process large volume of commercial vendor
account payables for construction expenses.
DEBRA GRIFFIN
Page 2
. Perform data entry of approved invoices into payables system
generating weekly payments.
. Process state, county and city property tax payments for 150 plus
multi-family properties and commercial retail centers.
Office-Property Manager/Closing Coordinator, 5/2001 - 8/2004
Re Max, Mesquite, Texas
. Manage vendor accounts payables and receivables generating weekly on
demand checks, repair cost control and deposit reconciliation for 80
properties.
. Negotiate, prepare and execute lease signings and renewals.
. Coordinate and prepare closings for broker, coordinating with mortgage
lenders, clients and title companies.
. Prepare and compile monthly cash flow and expenses for properties.
. Post tenant rental payments. Reconcile security deposit ledgers for 80
properties. Perform monthly bank reconciliations
Computer Skills
. Mastery of Microsoft Office programs (Excel, Power Point, Publisher,
Word, Outlook)
. Experience with QuickBooks, Great Plains and Yardi.
Education
. Dallas County Community College, Accounting - Associates Degree
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