Manager Quality Assurance
Resume:
David C. Hess
Acworth, Georgia 30101
************@*****.***
Qualifications
** ***** ** ********** ********** in the paperboard and packing industry
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Demonstrated expertise in safety, production and efficient record keeping
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Strengths in leadership skills, team development and quality assurance programs
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Ability to communicate effectively with all levels of an organization and its customers
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Professional Experience
McMaster Carr Warehouse Supply Co. • Atlanta, GA April 2005 Present
Freight Receiving Specialist
Ensures department workflow to maximize service levels to downstream departments and
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customers
Verifies supplier packing slips to company purchase orders using descriptions, vendor/item
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numbers, and quantity
Audits and inspects incoming freight manifests
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Performs random sampling of inventory
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Visits suppliers on site to learn manufacturing processes
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Identifies and provides problem resolution in inventory discrepancies
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Fosters the companies culture to ensure unity of purpose and fulfillment of mission
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Participates in special projects and performs additional duties as required
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Inland Paperboard and Packaging • Rome, GA October 2000 – April 2005
Manager, Manufacturing Department
Lead a team of 8 manufacturing employees
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Ensured all safety, quality and production goals were met weekly
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Conducted weekly staff meetings communicating new policies and process improvements
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Experienced with Mitsubishi Wet End, Langston Slitter Scorer and Split Roll capability
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Team lead for Corrugator Improvement staff
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Followed Kiwi production reporting methodology
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Mead Containerboard • Atlanta, GA June 1999 – October 2000
Environmental Safety, Quality Manager
Updated and maintained all records for Local, State and Federal Environmental laws
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Monitored air and water emissions
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Maintained records to ensure compliance when audited
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Developed action plans for weekly safety meetings and monitored results
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Sponsored behavioral based safety program
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Reviewed job hazard analysis forms
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Ordered all personnel protective equipment
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Ensured quality system was intact and performed compliance audits
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Participated in random customer quality audits
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Corrugator Area Manager 1998 – June 1999
Ensured all safety, quality and production goals were consistently met
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Conducted weekly safety meetings and implemented new practice and procedures
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Prepared weekly production report for senior management
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Managed employee scheduling including vacation coverage, weekly overtime
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Inland Paperboard and Packaging • Spotswood, New Jersey 1992 – 1998
Manager, Manufacturing Department
Lead a team of 8 manufacturing employees
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Ensured all safety, quality and production goals were consistently met
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Provided back up for the corrugator planner during vacations
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Mentored and trained corrugator operators to become acting supervisors
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Evaluated and trained new employees as part of their onboarding process
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Conducted monthly crew meetings, rolling out new programs and communicating quality
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control metrics
Education
1999: Seminar – “How to be an effective Environmental, Health and Safety Manager
1997: Brookdale Community College
1996: Freehold Computer School
1996: Confined Space Training
1995: Creative Leadership Skills
1995: Tappi: Troubleshooting the Corrugator Process
1990: Leadership Seminar – “How to work with people”
1989: Langston Corrugator Machine School
Accomplishments
Elected to 1995 Presidents Manufacturing Council
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Successfully completed code of conduct training
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Received award for excellent written and communication skills
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Perfect attendance award
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Excelled as a working supervisor
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Involved in the drastic turnaround of the Spotswood Plant (was losing $2M in 1994 to
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making $3M in 1996)
References
Peggy Guiliano General Manager, Inland Paperboard and Packaging, Spotswood, NJ
Tino Bellusci Corrugator Area Manager, Weyerhauser Corp, Barrington, NJ
Merritt Dougherty – Manufacturing Coordinator, Inland Paperboard and Packaging, Orlando, FL
Pat Ranson – Production Manager, Inland Paperboard and Packaging, Spotswood, NJ
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