Customer Service Sales

J aspal Singh

** ******** *** ******, ** *****

Phone: 732-***-**** *************@*****.***

OBJECTIVE

Pursuing opportunities in the field of Human Resources that will utilize my knowledge, skills and abilities in an effort to

meet and exceed the future goals of the company.

EDUCATION

06/2009-01/2013 Rutgers University New Brunswick, NJ

B.A. in Human Resource Management

Minor: Economics, GPA: 3.54, Deans List

Relevant Coursework:

Global HR Management Strategic Staffing

Public Speaking Principles of Management

Statistics of Business and Economics Ethical Leadership

Management Information Systems Employment Law

EXPERIENCE

01/2012-Present Crossmark Sales & Marketing, Inc Woodbridge, NJ

Retail Representative

Provide excellent customer service and developed a professional working

relationship with store management, associates and other merchandising

companies to effectively meet company and client objectives

Ensure proper inventory is maintained for the client, and that the

merchandise is displayed appropriately with proper signage and favorable

shelf placement according to planogram

Facilitate the retailer and the manufacturer in maximizing sales and

increasing sales volume through execution, education, and promotional

marketing of their product

Lead a team of employees to be more effective and efficient while providing

excellence in fieldwork in order to maintain the highest level of clientele

satisfaction

05/2011-02/2012 The Sports Authority Iselin, NJ

Sales Authority (Fitness/Team Sports, Outdoors, Footwear)

Facilitated customers in locating and selecting the product that best fit their

needs

Ensured the recovery of department in order to provide the greatest customer

experience

Educated and persuaded customers to purchase protection plans in order to

protect their investments

Persistently answered customer phone calls to resolve any questions or

concerns

Ensured weekly sales objectives were exceeded or at least met

01/2011-02/2012 Customer Service Associate/Cashier

Maintained an organized and tidy environment to provide the greatest

customer interaction

Developed the ability to multitask in a fast-paced environment, while

maintaining the highest quality of customer service

Adapted to a consistent professional presentation, both in person and over the

phone

J aspal Singh

34 Westside Ave Avenel, NJ 07001

Phone: 732-***-**** *************@*****.***

OBJECTIVE

Pursuing opportunities in the field of Human Resources that will utilize my knowledge, skills and abilities in an effort to

meet and exceed the future goals of the company.

Processed sales transactions and monitored monetary material precisely

Addressed customer needs and concerns while ensuring they received the

best customer service possible

SKILLS

Technical:

Microsoft Office Suite,

HTML, JavaScript, MAC/PC

Language:

Fluent in speaking Punjabi and Hindi

Personal:

Excellent interpersonal, communication and relationship-building skills.

Ability to perform well under pressure both independently and as a team player.

Has the ability to work with minimal supervision with a proven record of dependability.

Strong leadership skills and highly motivated to exceed goals.

Contact this candidate