Customer Service Sales

Kimberlee Cooper

P.O Box *** 909-***-****

Rialto, CA 92376 ******.*********@*****.***

Objective

To obtain a position that will allow me to utilize my clerical skills

Qualifications

Experience in a fast passed business environment

Education

March 2011 California State University, San Bernardino San Bernardino, CA

B.A. in Criminal Justice 182.5 Quarterly units completed

Employment History

03/11- Current Follett Sales Associate

Provide excellent customer service

Assist in general merchandise and text book department

Confirmed book adoptions

12/07-08/08 Wingstop Manager

Responsible for opening and closing the store

Managed employees and customer complaints

Conducted daily inventory, along with scheduling

July 26th – August 3rd, 2008 I was left in charge of Wingstop; made sure shipment

was received, all financial issues and payments were precise.

06/07-08/07 Andersen Architecture Administrative Assistant

Creative in scheduling appointments

Responsible for filing

Informing new clients of company policies

Word, Excel, Outlook

11/06 -05/07 Macys Sales Associate

Accomplished a significant increase in customer service skills

Effective in meeting sales goals.

• Type 57 wpm

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