SUDHIR KAUSHIK
SAP Release Manager
SAP Experience Summary
. ITIL Foundation certified Release Manager with 2 + years of SAP
Release Management experience delivering successfully and timely small
to multi-million dollar projects. Experienced in deploying and
managing multiple projects/deployment ensuring consistency and
technical/functional integrity of the deployed systems.
. Over 6 + years SAP experience in different project stages including
gap analysis, development, testing, cut-over planning, go-live
assistance and post implementation support.
. Experienced in managing implementations across different modules of
SAP - R/3 4.6c, ECC 6.0, SRM, BW, GTS and CFM.
. Release Management experience in complex SAP implementations: SAP
upgrade, System Migration and complex Functional projects.
. Diverse exposure of working with offshore and third party vendors.
Delivery-focused and able to motivate teams.
. Highly organized, detail oriented, capable of multi-tasking and
capable of coordinating/aligning resources during implementation
releases and cut-over.
. Excellent verbal and written communication skills with the ability to
work with senior leadership across organizations in supporting release
and cut-over processes.
Core Competencies:
. Project Management
. Release Management
. Change Management
. Software Development Life Cycle
PROFESSIONAL EXPERIENCE
Southern California Edison, Irwindale, CA
September 2012 - Present
SAP Project Coordinator (Release, Deployment, Configuration)
.
Perform Coordination between Business teams, Functional teams, Technical
teams to understand business requirements and propose/ develop high end
solutions. Responsible for staffing, resource planning and managing global
teams at both offshore and onshore. Work with project team, functional
teams to make sure testing is completed and changes are moved to production
without issues.
PricewaterhouseCoopers, LLP, Tampa, FL
February 2010 - September 2012
SAP Release Manager
SAP Release Manager for GFS (Global Financial System) arm of PwC.
Responsible for strategy, planning, governance, coordination, scheduling,
and execution of all releases and cut-over to SAP environments, ensuring
high quality SAP solution delivery, continued system reliability,
availability, and continuity. This includes application changes that were
part of the software development life cycle (Quarterly Release Changes) as
well as infrastructure related modifications (patches/version
upgrade/Support Pack/ Enhancement Pack etc.) Implemented the release
management process across all instances of SAP and ensured that high
quality changes were moved to production after successful testing and
appropriate change control procedures were followed. Worked with Test Lead
to ensure that adequate testing is completed before changes were moved to
production.
Production Support Implementations
o Co-ordinated with internal/external stakeholders on systems
management, landscape strategy, planning and communications. Ensured
that all activities were tracked and communicated in consistent and
efficient manner during releases.
o Defined and Published Release Plans and coordinated Production support
releases, systems refresh and monthly outages of production systems
for Upgrade/Patching/ Support Pack/ Enhancement Pack. Worked with
Basis team and process team to ensure that correct sequencing of
transports.
o Facilitated change management review meetings and CAB meetings. Worked
with CAB members to ensure that implemented changes have met their
objectives. Also, performed quality control check to ensure that all
standards and procedures were followed.
o Ensured the overall integrity of the SAP Landscape including Sandbox,
Development, QA, Pre-Production, and Production environments through
the implementation and management of processes and procedures for the
movement of transports through the SAP landscape.
o Acted as liaison between project teams and support team to make sure
proposed changes to the production environment were fully evaluated
and assessed for risk prior to approval and implementation. Also,
implemented process for smooth transitioning of knowledge from Project
teams to Support team.
o Managed dual landscape SAP systems environment and cross-projects
impacts on production support and worked tactically with responsible
teams to plan mitigation of conflicts due to various projects on
production support landscape.
Projects Implementations: (SAP Upgrade / SAP Migrations / Functional
Projects)
o Managed Quarterly Project releases within the SAP systems. This
included define, plan, track and manage complex releases / cut-over
plans and communication to stakeholders within client or with vendors.
o Acted as liaison between project teams and support team and ensured
smooth transitioning of projects to support team for day to day
support.
o Ensured proposed changes for Projects were fully evaluated and
assessed for risk prior to approval and implementations.
o Ensured that all change control procedures were effectively followed
during each project stage and provide necessary approval from Change
Control Team.
o Communicated with the business, project teams and external parties
regarding processes and change control issues. Coordinated the
implementation of corrective actions when required.
o Monitored projects during entire life cycle to ensure that projects
were on schedule with no major obstacles. Also, ensured proper and
timely escalation and resolution of critical issues.
PricewaterhouseCoopers LLP, Mangalore, India
December 2009 - February 2010
Team Leader
Led a team of technical/ functional consultants in successful completion of
RA Phase, work included analysis of legacy functionalities/ scope design.
BP plc, London, United Kingdom November
2007 - November 2009
SAP Consultant/Team Leader
Worked as a SAP consultant/team lead for BP Process Fitness Program project
from London, UK. Responsible for detailed analysis of business requirements
to develop optimized solutions, prepare high level design and project plan.
Leveraging on the Global Delivery Model (GDM), managing the development and
testing of Invoice application, PROS application. Functioned as the
business liaison between various global teams to procure business
requirements and coordinated knowledge management resulting in better
utilization of project resources.
BP plc, Mangalore, India January
2006 - October 2007
SAP ABAP Consultant
Developed SAP technical solution for SAP SRM/P2P application. Performed
unit testing and worked with onsite to make sure issues encountered during
testing phase were resolved on time.
A complete life-cycle SAP implementation experience from development till
post go-live support/ hyper care.
EDUCATION
Bachelor of Technology in Electronics and Communication Engineering
Kurukshetra University, Kurukshetra, India
CERTIFICATION
ITIL Foundation Certification