Manager Sales

Jen L. Blackman **** Amarillo St., Port Richey, FL 34668

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********@*****.*** . Cellular 727-***-****

Summary

High-performance, focused communicator and public speaker possessing

advanced interpersonal and client relationship management skills.

Demonstrates exceptional creativity, leadership, visionary and humanitarian

focus. Committed to achieving outstanding results. Combines dynamic

organizational and communication skills with the ability to independently

multitask, plan and direct demanding operations and complex schedules.

Employment Summary

Essentials Massage & Spa, New Tampa

Spa Manager May 2012 to July 2012

Day to day operations of the spa. Hiring & training of all staff. Payroll

follow up & accounting. Inventory of all supplies. Scheduling & managing of

all LMT's & Esthetician's. Customer service & client retention.

Operations & selling of all products. In charge of production & keeping up

to date on all marketing campaigns.

AussieFit, Hilliard Dec. 2011 to May

2012

General Manager

Interviewed and evaluated personnel. Built solid management team to

accommodate rapid development. Managed client relations. Identified new

methods for cutting operating costs while increasing services. Earned

respect with a proven ability to obtain high performance levels from

employees while maintaining a pleasant working atmosphere. Developed

marketing and sales strategy for new product release. Hired and trained

fully commissioned sales associates. Achieved consistently high client

satisfaction ratings. Analyzed and selected target opportunities. Excellent

rapport building, presentation, and closing skills. Managed staff

scheduling. Increased sales substantially through creative marketing.

Consistently finished December hitting 113% leading into January hitting

147%.

Lifestyle Family Fitness, Northeast-Columbus, OH Sept. 2011 to

Nov. 2011

General Manager

Interviewed and evaluated personnel. Built solid management team to

accommodate rapid development. Managed client relations. Identified new

methods for cutting operating costs while increasing services. Earned

respect with a proven ability to obtain high performance levels from

employees while maintaining a pleasant working atmosphere. Developed

marketing and sales strategy for new product release. Hired and trained

fully commissioned sales associates. Achieved consistently high client

satisfaction ratings. Analyzed and selected target opportunities. Excellent

rapport building, presentation, and closing skills. Managed staff

scheduling. Increased sales substantially through creative marketing.

Finished first month 137% of plan.

Lifestyle Family Fitness, Pickerington-Pickerington, OH June

2011 to Sept. 2011

Sales Manager on Duty

Responsible for day to day operations of reaching weekend dues. I have

taken an aggressive role in expanding closeout parties. Assisting the

General Manager in all aspects of the day to day tasks. Helping to expand

staff to further their goals and training. Keeping up to date with the

DSR/Goal board and weekend report. Hit weekend plan all three weekends on

staff. Completed each month worked as "Top Producer" of district.

Lifestyle Family Fitness, Tampa Palms-Tampa, FL April 2011

to May 2011

Sales Manager on Duty

Responsible for day to day operations of reaching weekend dues. I have

taken an aggressive role in expanding closeout parties. Assisting the

General Manager in all aspects of the day to day tasks. Helping to expand

staff to further their goals and training. Keeping up to date with the

DSR/Goal board and weekend report.

Lifestyle Family Fitness, Citrus Park-Tampa, FL

Jan. 2011 to April 2011

Sr. Member Consultant

Consistently in the top 10 producers report for the Tampa Bay market since

placed in sales position.

Taken a leadership role with organizing all vendors for Member Appreciation

Mid-Months & Closeouts.

Exceeded the quota goal of 45 memberships and $1,575 in dues as well as

exceeded my personal goal of 53 memberships each month.

Lifestyle Family Fitness, Citrus Park-Tampa, FL

Oct. 2010 to Jan. 2011

Member Service Representative

All phases of front desk. Meet and greet all members. Day to day

operations of member account activity. Keeping a till and accountability of

all receivables for that day. Receptionist for all staff at the club,

including managers, personal trainers and staff. Greeting new members and

helping with new paperwork into the club.

Rossiter's Bay Area Construction, Tampa, FL

2006 to 2010

Office Manager

Provided general office support by typing documents, filing reports,

entering data, ordering supplies, and answering phones. Administered

employee payroll, company taxes, and maintained 401(k) Plan. Authorized

petty cash, check distributions, and bank deposits. Handled complex issues

and multi-task projects in a professional and timely manner. Oversaw

payroll, annual budget, profit & loss statements, acquisitions, and

accounts/payable. Supervised an office staff of 45, managed accounts

receivable and payable, processed disbursement memos and check

requisitions, managed databases of billing / payment transactions, and

maintained physical files of bills and receipts.

Shapes Total Fitness for Women, Tampa, FL

2001 to 2006

General Manager

Interviewed and evaluated personnel. Built solid management team to

accommodate rapid development. Managed client relations. Identified new

methods for cutting operating costs while increasing services. Earned

respect with a proven ability to obtain high performance levels from

employees while maintaining a pleasant working atmosphere. Developed

marketing and sales strategy for new product release. Hired and trained

fully commissioned sales associates. Achieved consistently high client

satisfaction ratings. Analyzed and selected target opportunities. Excellent

rapport building, presentation, and closing skills. Managed staff

scheduling. Increased sales substantially through creative marketing.

. Top producer, company-wide multiple times.

Busch Gardens, Tampa, FL

1996 to 2000

Guest Relations Hostess

Communicated information clearly and accurately. Committed to the

assistance and support of others while maintaining a cheerful and helpful

attitude. Solved customer problems and assured satisfaction.

Education

Chamberlain Senior High School, Tampa, FL 1999

H.S.

University of South Florida, Tampa, FL 2003

B.A., Communications, Minor: Women's Studies

RPM, Les Mills Certification

Current

Group Fitness, Cycling AFAA Certification

Current

Skills

. Management

. ADP Payroll

. Client Relationship Management

. Customer Service and Relations

. Front Office Operations

. Supervising/Training

. QuickBooks

. MS Works

. MS PowerPoint

. MS Word

. MS Excel

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