Customer Service Sales

*** * ****** ***** *** 830-***-****

Pomona, CA 91768 *********@***.***

Brandon M. Rich

Objective To secure a position with a stable and profitable organization, where I can be a member of a

team and utilize my business experience to the fullest.

Summary of October 2011- January 2012 Foundation Laboratory Pomona, CA

Qualifications Courier

To prepare reports and supplies for proper delivery of lab results.

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To pick up specimens from various places and take them back to the lab for testing.

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July 2007- June 2010 US Bank/Cal National Bank Burbank, CA

Universal Banker

Greet and meet customers to find which product best fits there needs and then open

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the account in a timely and professional manner

Handle all tellers transactions and service each customer to the highest level and

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build lasting relationships

Put all paperwork in proper order and file with accuracy and proficiency

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Generate sales through cross-selling and product knowledge

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Won Customer Service Rep of the Year in 2007 in region

January 2006 - February 2007 Bed, Bath & Beyond Monrovia, Ca

Cashier/Customer Service/Shipping & Receiving

I have many tasks in which I have to perform on a daily basis in shipping & receiving,

•

such as scanning, opening, pricing and tagging.

• I also have extensive training with various products and cashier procedures.

Won several awards for speed and accuracy in inventory

October 2003 - November 2005 Chuck E. Cheese Monrovia, CA

Game Room Attendant/Team2 Trainer (supervisor)

• Assisted in providing a safe, fun, clean environment for the guests - both kids and

parents by ensuring all games are working properly.

• Minor repairs of token and ticket jams and some fixing of things taught about some

games.

• I trained managers from other stores and new cast members in the workings of all the

machines and knowledge on how to fix them

Education March 2007 - Present Cal Poly Pomona University Pomona,CA

• Currently taking necessary classes in order to get a double major in International

Business and Marketing

August 2003 - June 2006 Citrus College Glendora, CA

Associate Degree in Natural Sciences

Languages English (fluent)

Spanish (currently doing Rosetta Stone)

Skills Exceptional listener and communicator who effectively conveys information verbally and

in writing.

Productive worker with solid work ethic who exerts optimal effort in successfully

completing tasks.

Energetic performer consistently cited for unbridled passion for work, sunny disposition,

and upbeat, positive attitude.

Computer Skills Operating Systems: Windows 98-XP Professional to Current Windows

Applications: Microsoft Office (Word, Excel, PowerPoint, Etc.), Internet Explorer, Mozilla,

Google Chrome, Photo-shop

Computer Languages: Java, HTML, and C++ - Some training in all

WPM: 80

References Available on request

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