Manager Customer Service
Resume:
I AN J. BROOKS
E mail: i ******@*******.***
*** * ******* ***, #*, Winter Park, FL 32789
SUMMARY OF QUALIFICATIONS: Extensive professional experience in Federal and commercial purchasing,
contracts, subcontracts, logistics, manufacturing, and supply chain.
EXPERIENCE
Cont racts and Subcont racts Manager, L ive Net Now, L LC Jan 2008-May 2012
- Prepared and issued solicitations, evaluated proposals, performed cost/price analysis, prepared
p ricing for proposals, negotiate contract terms and conditions/ modifications/ payment terms.
Monitored contractor performance and all contract activity through contract close
- Managed the purchasing of goods and technical services through the development and
i mplementation of strategic purchasing plans for corporate contract requirements insuring
FAR and company policy compliance. FAR/DFAR/ITAR/CAS subject matter interpretation.
- Formulated purchasing and logistics policies, procedures, methods. Managed all subcontract
negotiations, vendor negotiations, negotiated payment terms, terms and conditions,
p rocurement planning, contract administration, scheduling and proposal pricing on all military
and commercial contracts.
M i lita ry Cont racts and Subcont racts Administrator, Advanced I n teractive Systems, L LC
J uly 2009-July 2011
- Federal contract management and administration. Monitored contractor performance and all
contract activity through contract close out.
- Prepared and issued solicitations, evaluated proposals, performed cost/price analysis, prepared
p ricing for proposals, negotiate contract terms and conditions/ modifications/ payment terms.
- FAR/DFAR/ITAR/CAS subject matter interpretation.
Senior Buyer/Subcontracts Manager, R eadiness Management Support, LC ( IAP
Worldwide) Aug 2005-Sept 2008
- Managed federal procurements and subcontracts for government service based contractor.
- Managed contract, subcontract, and proposal pricing on upcoming bids. Expedited all
purchases, continuously audited procurements files to ensure FAR and company policy
compliance.
- Integrated and assisted in development of DCMA approved procurement system. Managed all
export and customs issues domestically and foreign complying with all Department of
Commerce regulations and guidelines. Coaching and t raining of staff when needed.
B uyer/ I nventory Manager, Peko P recision P roducts, M ay 2000-M a rch 2001
- Created purchase orders from requisitions. Expedited all purchased items, RMA’s, and
p rocessed warranty claims.
I AN J. BROOKS
E mail: i ******@*******.***
520 N Orlando Ave, #7, Winter Park, FL 32789
- Managed active program inventory for manufacturing and assembly, warehouse management,
set up and break down of assembly line work stations, procurement planning, logistics, and
customer service
- Reviewed all MRP reports for up to date purchases, scheduling, inventory control, and supply
management.
- Training and mentoring of team members
EXPER I E NCE CONT I N U E D
I nventory Manager, Cubic Defense Applications May 2003-July 2005
L ogistics Analyst, T racstar Systems, I nc. A pr 2001-May 2003
S upe rvisor/Milita ry, United States M a r ine Corps ( Active Duty 1996-2000)
Assembly Line Lead, Sent ry Safe Company Jan 1991-Jan 1996
E D UCAT IO N
Webster University
MA Management and Leadership (May 2013)
Rollins College
B A Organizational Development (2011)
CERT I F ICAT IO NS
Personal Finance, Leadership, Counseling, Int roduction to Federal Contracting and Procurement,
Advanced Simplified Acquisitions, Procurement manual t raining, Combat Water Safety
Swimmer(CWSS/USMC), and HIV and AIDS Education. Prior ESD certifications, Forklift and Electric
Pallet Jack certifications (ALL)
P R I MARY SOFTWARE USED : MS word, Excel, & Power Point (MRP/ERP software): Symix,
C incon, Maximo, Deltek Cost Point, ACT, and Visual Mfg
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