Project Management Quality Control

NIZAR SAQQAR

th

*** *. ** ******, *** Jose, CA *5116 ***********@*******.*** Tel: 408-***-****

HTTP://WWW.LINKEDIN.COM/IN/NSAQQAR

Me: A smart, hardworking, practical dude who can get the job done. A people person, easy to work with, and a

lover of sports and pizza.

EDUCATION

M.S. Human Factors/Ergonomics, San Jose State University, San Jose, CA GPA: 3.60/4.00 12/2012

Relevant courses: Human Factors/Ergonomics, Engineering Psychology, Usability Testing, Human Factors

Experiments, Seminar in Human Factors.

B.S. Industrial Engineering, University of Jordan, Amman, Jordan 06/2009

Relevant courses: Project Management, Engineering Management, TQM, Quality Control.

PROJECTS

Effects of Using a Vertical Mouse on Errors, Motion Time, and the User Experience, San Jose State University, 2012

• Collected quantitative data and analyzed the effect of using different computer mice on motion time and error.

• Designed a counterbalance within-subjects repeated measures test that took into account carry over effects and

other possible factors.

• Evaluated forearm and wrist posture during mouse use from an ergonomic point of view, and collected qualitative

data through an interview about perceived comfort and the user experience.

• Moderated the testing process for 32 participants, and presented findings.

Waiter.com Usability Study, San Jose State University, 2012

• Collaborated with a team to carry out a full usability test with eight participants that included both new and current

users.

• Recruited participants, created goal and task based scenarios, moderated the testing process, used screen capture

and facial expression recordings to identify usability issues and assess users’ emotions, analyzed videos and

interview responses, and presented findings in a report that achieved a final grade of “A”.

Usability Evaluation for Mozilla Thunderbird, San Jose State University, 2010

• Conducted a usability evaluation based on qualitative data gathered from direct user observations (shadowing) and

extensive web research.

• Assessed Thunderbird’s shortcomings in implementing engineering psychology and user centered design principles.

Global and local issues were highlighted, and recommendations provided.

EXPERIENCE

Graduate Teaching Assistant, San Jose State University, San Jose, CA 09/2011- 05/2012

• Assisted professors and graded exams, lab reports and assignments. Worked independently under tight deadlines to

meet the professor’s quality and timeline expectations, and ensured fair and equal grading for all students.

Resident Adviser, SJSU International House, San Jose, CA 08/2011- 05/2012

• Student leader in a diverse, international community. Communicated with residents to help meet their needs, acted

as a mediator in conflicts, and ensured the safety and well-being of residents.

• Worked with cross-functional teams to organize and promote large-scale events on campus which were a great

success, such as the “International Quiz” and “Pancake Breakfast”.

• Took charge of social media public relations and initiated, then administered the very successful SJSU International

House Facebook page.

• Prepared PowerPoint slides and gave presentations to different crowds in order to promote events, provide

information, and answer questions.

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Intramural Sports Official, Associated Students Campus Recreation, San Jose, CA 02/2011-05/2012

• Referee for soccer (indoor and outdoor), and floor hockey. Received certificate of appreciation for exceptional work

ethic and a (for fun) “best looking student official award” at the end of my academic year.

Arabic Language Tutor, CSU Consortium for Strategic Language Initiative-SJSU, San Jose, CA 06/2011-08/2011

• A summer job purely based on communication skills and building relationships. Taught the Arabic Language and

introduced students to different aspects of Arabian culture, contrasting the difference in cultural norms between

the USA and Middle East. Connected with students, and made the experience fun and engaging.

Project Management Engineer, Engicon, Amman, Jordan 07/2009-07/2010

• Helped develop the company’s project management system, and saved the company thousands of dollars by

personally training project managers through lectures, workshops, and 1:1 follow-ups on how to create and modify

time schedules using MS Project, and made sure that the implementation of the project management system met

the company’s quality standards and provided an organized projects portfolio.

• Conducted research –1:1 interviews, contextual inquiry, surveys- to identify potential issues and opportunity for

improvement in the company’s day to day operations, and played a main role in the research and implementation

of the company’s new document management system. Collected data and analyzed results.

CERTIFICATIONS

• Gamification, University of Pennsylvania Online Course, 10/2012

• Workplace Violence Prevention Training, San Jose State University, 08/2011

• Certified Associate in Project Management (CAPM), Project Management Institute, 02/2010

• Project+ IT Project Management Professional, CompTIA, 04/2009

SJSU/GALLUP STRENGTHSQUEST: TOP FIVE STRENGTHS

(1) Competition: Compete to win, not to be second best.

(2) Achiever: Constant need for achieving something new every day.

(3) Strategic: Able to analyze and find the best way to solve a problem.

(4) Individualization: Intrigued by the unique qualities of each person as an individual.

(5) Command: Have presence, and can take charge and control of situations.

ACTIVITIES

• Remote Usability Tester, UserTesting.com, 12/12-Present

11th Annual Leadership Today San Jose State University Student Leaders Retreat, Redwood Glen, CA, 2012

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Human Factors and Ergonomics Society 55th Annual Meeting Student Volunteer, Las Vegas, NV, 2011

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• San Jose State University Intramural Soccer Champion, 2011

• Bassist, backing vocals, front man, and public relations: Hara 7 Band (HTTP://WWW.FACEBOOK.COM/HARA7), 2010

• Recipient of the University of Jordan Excellence in Extracurricular Activities Award (Bass Guitar), 2009

• University of Jordan Intramural Soccer Champion, 2008

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