Jessica L. Lissimore
Miami, Florida 33056
Email: ****************@*****.***
Objective:
Seeking a position with a challenging opportunity for growth within a professional environment
Experience:
Childrens Place
11/2010 Present
Assistant Store Manager
Job Duties:Overseeing a range of employees making sure sales and inventory is in monthly goal
each and every month, scheduling employees to shifts to fit the store needs, managing pay roll
once a week, stepping in to help my associates when store is busy, greeting customers making
sure they are getting best customer service .
Alpine Access
10/2009/ 11/2011
Customer Service Manager
/ Job duties: Working as a customer service rep for an account called ( XBOX) helping customers
resolve issues with their systems also helping them set up profiles for their systems lasly
provided great satifying customer service to each and every customer, while working from home.
Avis /Budget Rental Car
03/19/2009
Sales Lead Agent
/Job duties : customer service rep: working with face to face customer’s renting cars of there
choice working fast paste to make sure there needs a current,also dealing with walk up
customers,taking phone calls from customer’s extending rentals giving great customer service;
Mardi grass casino
12/2008 12/2009
/job duties: Receptionist/Cashier working in a fast pace answering phones helping customer’s
change bills
Washington Mutual
Bank Teller
01/2008- 12/2009
Job duties: teller welcoming existing and none existing customers with cashing checks,deposits,
cashier checks also providing outstanding customer service.handling thousands of dollars a day
at a fast pace.
Jet blue airlines
05/2008/ - 12/2008
Ticket Counter
-Job Duties: Working in the front station(front desk) helping customer’s with scheduled flights
and other flight issues, also answer phone.
COMCAST
Sheridan, Florida
03/2008- / 09/2009
Customer Service
Job Duties- Customer service / sales- helping walk in customer’s with new service also taken
payment’s
AT&T
Doral, Florida
03/2007- 01/2009
Customer Service / Sales Consultant
-Job Duties: assisting customers who called in inquiring about home telephone, Internet, cable,
and wireless service; sales
Hilton garden inn
04/2005-/10/2007
Receptionist
Job Duties- Working at the front desk greeting incoming customer’s helping existing customer’s
with key’s other customer service issue’s they may have, also answering phones lastly giving
great customer service.
Foot Locker
Miami, Florida
1/2004- 12/2006
Sales Associate
-Job Duties: cashiering and greeting customers, inventory, and customer service
Education:
Miami Norland Senior High
08/2001- 06/2004
Miami, Florida
Graduate
Degree Obtained: High School Diploma
GPA: 4.0
Skills:
-Excellent Organizer
-Adaptive and highly trainable
-Proficient in computer operation and various software such as: Microsoft Word, Internet
Explorer, and Microsoft Outlook.
-Able to do multiple tasks and assist others.
-Effective in using office and fax equipment.
-Strong oral and written communication skills.
-Ability to keep general office and record keeping.
-Knowledge of filing in numerical and alphabetical order.
-Ability to operate a multi-line system.
-Capable of working individually, in small groups and large groups.
-Very supportive team member
-Capable of working under pressure and able to meet deadlines.
References:
Brandy Ferinand
Chantayvia Bethel
Rocquell Ferguson