Customer Service Sales

CAREER OBJECTIVE:

To obtain a position in a fast paced environment that will allow me to

utilize my skills and abilities.

SUMMARY OF QUALIFICATIONS:

. Owned and operated clothing boutique

. Have the passion to please and exceed expectations

. Participated in Fashion Week Cleveland as an up and coming designer

two different years

. Experienced designer seamstress for 34 years and counting

. 15+ years' experience in customer service

. Responsible for large sums of money that was entrusted to me during my

shift.

. Proactive with incidents and issues ensuring resolution with

employees.

. Exhibits sound decision making with emphasis on motivating team and

maintaining high morale.

. Cashed checks, gave cash advances, and converted money into gaming

tokens and chips.

. Ability to make and serve beverages from the bar, collects payments,

and makes change.

. Strong knowledge of the exact proportions and combinations to utilize

in making beverages.

. Monitoring to identify unruly or intoxicated patrons and to solve the

problem or seek help if required. Also aggressively checking ID's to

ensure laws are upheld.

. Active Listener that gives full attention to what others are saying,

taking the time to understand the points being made, asking questions

as appropriate, and not interrupting at inappropriate times.

. Service Oriented- always looking for ways to help people.

. Dependable-Always on time and ready to work.

. Sales and Marketing-promoting, showing, and selling new products in

attractive ways to entice customers.

. Attention to detail-Always ensuring that drinks are garnished and

properly presented.

. Managing inventory- conducting inventory to replenish stock based on

sales volume. Ordering and checking delivery of stock replenishments.

. Built and maintained a consistent client base.

PROFESSIONAL EXPERIENCE:

Ava's Alley -(2001-Present) Bartender Lyndhurst, OH

Horseshoe Casino-(2012-2013) Cage Cashier Cleveland, OH

Final Score -(1998-2001) Bartender Willowick, OH

Whiskey River-(1996-1998) Bartender Cleveland, OH

Enticing Attire by Tracy-(1992-1996) Owner/CEO Cleveland, OH

EDUCATION:

(1975-1979) Riverside High School

*Professional Certifications: Auburn Career Center Certification in Graphic

Arts and Offset Printing

REFERENCES:

*References available upon request.

Contact this candidate