Customer Service Manager

Jason A. Brown

** ****** **** **** ***** Brookfield, MA 01535

Cell 774-***-**** **********@*****.***

CAREER OBJECTIVE

Secure an entry level accounting position that utilizes my work and

educational experience

EDUCATION

Southern New Hampshire University

Master of Science in Accounting and Finance, June 2014

Johnson & Wales University

Bachelors of Science in Business Management, February 2010

Associate in Science in Business Administration, May 2008

Double Concentration: Marketing Management and Environmental Science

Overall GPA: 3.45

Special Distinctions

Dean's List each semester during bachelor degree program

Ranked 1 out of 26 in stock market simulator for Investing and Financial

Planning course Received "Mastered" score on Financial Performance

Transcript Project

WORK EXPERIENCE

Grounds Unlimited

North Brookfield, MA

Landscape Manager

06/1998 - 12/2012

Sold multiple construction and maintenance jobs to new and existing

customers

Tracked hundreds of invoices, created work orders, reviewed bills, and put

together job bids

Supported owner by creating business websites, handling administrative

duties, and all other aspects of the business

Trained 12 new employees on equipment and techniques

RJC Club

Providence, RI

Barback/Supervisor

09/2008 - 11/2012

Trained 3 new employees on nightly operations

Tracked and monitored inventory to control levels and deter employee theft

Balanced 2 cash drawers on a nightly basis

TD Bank

Worcester, MA

Teller

11/2010 - 05/2011

Handled and balanced up to 700,000 dollars a day following bank guidelines

Analyzed credit and debit bank statements to explain customers use

Provided exceptional customer service to thousands of customers based upon

CWI, WOW principles, and E.A.R.N.

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